Houseperson

Company Overview

Fairmont Vancouver Airport is uniquely situated just steps from airline gates, offering 397 elegantly furnished guest rooms and suites with noise-reducing, floor-to-ceiling windows presenting expansive views of airport runways and the North Shore Mountains. Featuring Fairmont Gold on the top floor, this hotel provides exclusive services including access to the Fairmont Gold Lounge. The workplace emphasizes inclusivity, empowerment, and positivity, nurturing a culture where people are central, with strong leadership diversity and internal promotion opportunities.

Benefits and Perks

• Global travel and internal transfer opportunities for employees
• Engagement with corporate responsibility initiatives such as sustainability and local charity collaborations
• Complimentary dry cleaning services and meals in a dedicated colleague dining area
• Support for transit expenses and free hotel stays under the Be Our Guest program
• Employee discounts on rooms and dining across Fairmont and Accor properties worldwide
• Comprehensive medical, dental, vision benefits plus a company-matched pension plan
• Paid leave including vacation, sick days, holidays, and special leave
• Hourly wage of $32.00 after successful probation

Role Overview

As a Houseperson, you will play a vital role in elevating the guests' experience by ensuring the Housekeeping team is well-supported and that guestrooms and public areas are maintained to high standards. Your involvement will directly contribute to guests feeling welcomed and valued throughout their stay.

Key Responsibilities

• Deliver courteous, professional, and engaging service consistently
• Adhere strictly to Housekeeping department guidelines and standards
• Support Room Attendants in efficiently preparing guest rooms
• Manage and stock inventory within Housekeeping storage areas
• Promptly respond to special guest requests, like providing cribs, cots, or extra towels
• Collect soiled linens, trash, and recyclables from Room Attendants’ carts and closets
• Perform cleaning of carpets and upholstered furniture
• Abide by departmental policies and protocol
• Report maintenance issues as they arise
• Be available to cover overnight shifts as necessary
• Fulfill additional duties as assigned

Required Qualifications and Attributes

• Previous experience in housekeeping is advantageous
• Strong organizational capabilities paired with effective time management
• Ability to operate collaboratively with minimal supervision within a team environment
• Keen attention to guest needs with a professional and welcoming demeanor

Physical Demands

• Extended periods of standing and walking during shifts
• Regular lifting and carrying of loads exceeding 40 pounds
• Frequent kneeling, pushing, pulling, and lifting activities

Additional Information

• Candidates must have legal authorization to work in Canada; no sponsorship available
• The employer embraces diversity and inclusion, aiming to recruit and promote a varied workforce