Host (Full-Time)

About Fairmont Hotel Macdonald

Since its establishment in 1915, Fairmont Hotel Macdonald in Edmonton stands as a beacon of timeless luxury overlooking the city’s river valley. Its blend of elegance and charm has made it a premier destination, celebrated with honors like the MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. Guests experience unparalleled service tailored to their every need, from exquisite locally-inspired dining to state-of-the-art health and event facilities. The hotel's team is deeply rooted in the community, committed to creating memorable stays and remarkable events.

Commitment to Diversity & Inclusion

We embrace a culture of inclusion and aim to attract, hire, and promote a diverse range of talent.

Job Role: Host

As a Host/Hostess, you serve as the face of Fairmont's distinguished dining experience, delivering warm hospitality that leaves lasting impressions. You will be responsible for warmly welcoming guests, managing seating arrangements proactively to optimize service flow, and ensuring smooth coordination within the restaurant.

Key Duties

• Warmly receive and welcome all restaurant guests.
• Collect dining-related details such as dietary needs or special occasions.
• Plan and adjust seating logistics to accommodate business fluctuations and maximize efficiency.
• Seat patrons systematically to help servers maintain a consistent service pace.
• Perform regular outlet inspections and report equipment or aesthetic issues to the Outlet Manager.
• Assist with additional duties including coverage in other food & beverage outlets and banquets as directed.
• Maintain cleanliness and safety standards actively, aligning with health and safety initiatives.
• Comply with all hotel environmental policies to support sustainability efforts.

Physical Requirements

• Standing and walking continuously throughout shifts.
• Frequently lifting and carrying weights up to 30 lbs.
• Occasionally kneeling, pushing, pulling, or climbing ladders, stairs, and ramps.

Qualifications and Experience

• At least six months of experience in food and beverage service roles.
• Self-driven with sound decision-making abilities.
• Proactive and able to work independently with minimal oversight.
• Capable of maintaining high-quality service under pressure.
• Physically capable of standing and carrying trays over extended periods.
• Legal eligibility to work in Canada is mandatory; the employer cannot provide work authorization support.

Additional Benefits

• Comprehensive medical, vision, and dental insurance, including mental health coverage up to $5,000 annually for full-time permanent employees.
• Participation in a Defined Contribution Pension Plan with employer contribution matching up to 5% of annual earnings for full-time permanent staff.
• Employee travel discounts on lodging and dining at Fairmont and Accor properties globally.
• Access to wellness programs supporting mental health and overall well-being.
• Training through specialized academies to enhance professional skills.
• Opportunities to engage in corporate social responsibility initiatives.
• Prospects for career growth and advancement on national and international levels.

Compensation

The hourly wage ranges between $20.63 and $21.63 CAD gross.

Company Culture

Accor provides an inclusive environment where employees are encouraged to be authentic and continually develop their careers with meaningful work and diverse opportunities.