Housekeeping Supervisor

Position Summary

We are seeking a Housekeeping Supervisor for a luxury brand resort located in Sharjah, UAE. Preference will be given to candidates holding European passports. The employer offers support with work visa processing and relocation for non-local candidates.

Role Purpose

The Housekeeping Supervisor will be responsible for managing and overseeing the daily housekeeping activities to ensure all assigned areas meet the highest cleanliness and presentation standards. The supervisor will direct housekeeping staff, allocate tasks, conduct inspections, and assist the Housekeeping Manager in maintaining operational excellence. Ideal candidates will have hands-on experience delivering discreet and meticulous white-glove service, with keen awareness of protocol, etiquette, and the expectations of high-net-worth guests.

Qualifications & Experience

• Diploma or Degree in Hotel Management or a related discipline
• Preference for candidates holding EU or UK passports
• Between 5 and 7 years of hospitality industry experience
• At least 3 years of supervisory experience in housekeeping within luxury hotels or resorts

Skills and Competencies

• Proficient communication skills in English; knowledge of Arabic is considered an advantage
• Experience working within structured luxury service hierarchies
• Capability to consistently uphold 5-star and above presentation standards
• Understanding of VVIP guest expectations and strict confidentiality requirements
• Strong attention to detail combined with a proactive service-oriented approach
• Effective team management skills in a demanding, high-standard environment

Core Responsibilities

• Develop and enforce housekeeping standards and procedures for the team
• Assign daily responsibilities and inspect completed tasks to ensure cleanliness and presentation criteria are met
• Lead orientation and ongoing training programs for housekeeping staff regarding procedures and equipment usage
• Monitor stock levels of cleaning materials and equipment, issuing items as needed
• Organize and manage the timely procurement of supplies across various hotel locations
• Maintain accurate records related to work assignments, staffing, and other operational documents
• Generate periodic operational reports for management review
• Plan and schedule shifts, including arranging replacements for staff absences
• Suggest service quality and efficiency improvements
• Encourage and support team members while resolving daily operational challenges
• Oversee daily snagging tasks and ensure timely resolution of any maintenance issues
• Ensure strict compliance with health, safety, and hygiene regulations
• Perform additional tasks as delegated by the Housekeeping Manager

Compensation and Benefits

The salary for this position is AED 19,500 per month, offered tax free in the UAE. Additional benefits will be discussed during the interview phase.

Additional Information

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