Housekeeping Coordinator

Job Overview

The Housekeeping Coordinator plays a key role in ensuring the efficient management of room status and cleaning priorities within a hotel setting. This role involves running reports on room occupancy, verifying and prioritizing room cleaning, and coordinating closely with multiple departments such as Housekeeping, Engineering, Front Office, and Laundry to maintain high operational standards.

Key Responsibilities

• Generate and analyze sold room reports to check room statuses and identify discrepancies.
• Set priorities for room cleaning, update statuses of departing guest rooms, and coordinate housekeeping efforts accordingly.
• Act as a communication bridge between housekeeping and other hotel departments to resolve room-related issues, particularly with the Front Desk.
• Distribute room assignments to housekeeping personnel and manage records of 'Do Not Disturb' rooms.
• Ensure dirty vacant rooms are cleaned timely, handling rush and previously 'Do Not Disturb' rooms efficiently.
• Complete all relevant housekeeping documentation and paperwork.
• Adhere strictly to company safety and security policies, reporting any hazards or incidents promptly.
• Maintain professional personal appearance and confidentiality of company information.
• Deliver outstanding guest service that meets company standards by anticipating and responding to guest needs.
• Build and maintain positive work relationships and assist the team in achieving shared objectives.
• Communicate effectively and professionally, both verbally and in writing, and utilize computer systems to manage work-related information.
• Perform physical tasks such as standing, sitting, walking for extended periods, and moving light objects up to 10 pounds.
• Fulfill other reasonable duties as assigned by supervisors.

Preferred Qualifications

• Minimum education: High school diploma or GED equivalent.
• At least one year of experience in a related role.
• No supervisory experience required.
• No specific licenses or certifications needed.

Additional Information

Job Category: Housekeeping & Laundry

Location: King Salman Bin Abdulaziz Al Saud Street, Dubai Marina, Dubai, UAE.

Schedule: Full-time, Non-management position, on-site work only.

Marriott International values diversity and is committed to providing equal employment opportunities, fostering an inclusive environment for all associates regardless of background or protected status.

JW Marriott, part of Marriott's luxury portfolio, emphasizes associate well-being, training, and career growth in a supportive community environment dedicated to delivering exceptional guest experiences.