Export Documentation Coordinator

About Lactalis New Zealand

Lactalis New Zealand, formerly known as Fonterra Brands NZ, is part of the global Lactalis Group. Operating in Aotearoa with over 1,000 employees across four manufacturing plants, two distribution centres, and a corporate office, the company produces beloved dairy brands such as Anchor, Fresh’n Fruity, Mainland, and Kāpiti. It also includes NZ New Milk, a specialist nutrition and infant formula manufacturer serving international markets, creating high-quality dairy enjoyed locally and worldwide. Lactalis, a French family-owned company and the largest dairy group globally, operates in 50 countries, employs roughly 90,000 people, and offers around 2,000 dairy products. The organization strives to contribute daily to global health and wellbeing through nutrition and food innovation.

Role Overview

As an Export Documentation Coordinator within Lactalis NZ’s global trade operations, you will be integral in processing export orders efficiently and precisely while ensuring full adherence to international regulations. Your role supports the company’s global expansion, reinforces customer commitments, and upholds its reputation for operational excellence.

• Manage complete export documentation processes, securing timely government approvals, and aligning with superior standards and customer value management.
• Work closely with Sales, Account Managers, and external agencies to ensure all documentation complies with international regulations, country-specific demands, and company policies.
• Utilize advanced technologies to enhance accuracy and streamline export document handling.
• Identify and handle compliance risks proactively to reduce delays and protect Lactalis Oceania’s interests.
• Participate in strategic initiatives such as e-trade data management and automation projects, and contribute to cross-departmental enhancements and future export operation strategies.

Candidate Profile

• Minimum 3 years of experience in export documentation or a related combination of export documentation and university-level studies in international supply chains.
• Demonstrated ability to navigate complex processes, adhere to multiple compliance requirements, and meet strict deadlines within a supply chain context.
• Familiarity or practical experience with international banking and trade finance, including working knowledge of Incoterms, documentary credits, and trade compliance principles.
• Strong communication skills, capable of engaging effectively with stakeholders at all organizational levels.
• A proactive, growth-oriented mindset with a readiness to support team flexibility, process advancements, and shared business objectives.

Benefits

• Attractive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement within a global company.
• A collaborative and encouraging workplace culture that values individual contributions.
• Firm dedication to safety, quality, sustainable innovation, and ongoing improvement.
• Flexible working options when feasible.

Commitment to Diversity and Inclusion

Lactalis New Zealand proudly endorses equal employment opportunity, welcoming applicants from varied backgrounds. The company is dedicated to cultivating a workplace that is diverse, inclusive, respectful, and empowering, enabling all employees to reach their full potential.