Housekeeping Attendant

Role Overview

We are seeking dedicated and guest-oriented Housekeeping Attendants who take pride in delivering exceptional customer service and innovative guest solutions. In this role, you will perform daily housekeeping tasks assigned by supervisors while following all hotel policies and procedures.

Key Responsibilities

• Collect work assignments, keys, and necessary supplies from supervisors and accurately log key usage.
• Thoroughly clean guest rooms and bathrooms, performing duties such as bed making, sanitizing sinks, tubs, toilets, tiles, mirrors, and floors, and polishing metal fixtures.
• Ensure fire exits and stairways remain unobstructed at all times.
• Promptly report any maintenance issues encountered during cleaning.
• Pick up litter from hallways and outdoor pathways.
• Vacuum carpets and upholstered furniture, dust and wipe furnishings, and empty ashtrays and waste containers.
• Replenish bathroom and room supplies regularly.
• Neatly arrange guest toiletries on vanity surfaces and perform carpet spot cleaning when needed.
• Maintain cleanliness and order in guest corridors, service pantries, and service areas consistently.
• Remove trays and trolleys used for room service from guest rooms and corridors.
• Coordinate with valet services to collect guest laundry, dry cleaning, or pressing items.

Qualifications and Experience

• Completion of vocational training specific to hotel housekeeping is preferred.
• Good command of English language is advantageous.

Skills and Competencies

• A friendly, caring, and dedicated individual with sensitivity to cultural differences.
• Willingness to go beyond standard duties and work extra hours if required.
• Ability to work effectively under pressure in a fast-paced environment.
• Enjoyment in collaborating with diverse teams and interacting with international guests.
• Strong sense of responsibility and adaptability.
• Customer service orientation and teamwork skills.