Housekeeper

About The Salvation Army

With a heritage spanning over 130 years, The Salvation Army has been dedicated to assisting individuals in need across Canada and Bermuda. Each year, the organization helps more than 2 million people by providing essentials such as food, clothing, and shelter. They also support those facing unemployment, addiction, and family difficulties, always adapting to evolving community needs while upholding values of hope, service, dignity, and stewardship. The Salvation Army welcomes people from all backgrounds and walks of life.

Mission Statement: To share the love of Jesus Christ, meet human needs, and be a transforming influence in communities worldwide.

Responsibilities

• Handle storage, retrieval, and cataloguing of clients' belongings following established procedures.
• Regular cleaning and maintenance of all equipment.
• Coordinate and perform bed bug inspections in collaboration with the Housekeeper Lead, including bagging and tagging as necessary.
• Promptly report any damages to property or equipment to the Environmental Services Manager.
• Assist with wellness checks when time allows.
• Propose suggestions to improve efficiency, workplace conditions, or procedures to the Environmental Services Manager as relevant.

Health and Safety

• Adhere strictly to the Ontario Health and Safety Act, regulations, and internal health and safety policies.
• Work closely with security personnel to identify and address safety and security needs.
• Use prescribed personal protective equipment and report hazards, injuries, or illnesses promptly.
• Follow all safety and security protocols, including fire procedures as per policy manuals.
• Carry out duties ensuring personal and public safety at all times, such as using wet floor signs where appropriate.
• Perform other job-related duties as assigned.

Relationship and Leadership

• Position reports directly to the Support Services Manager or designated supervisor.

Working Conditions

• Work hours and schedule determined by Supervisor.
• Ability to lift or move items up to 20 pounds.
• Job involves frequent reaching, bending, stooping, and extended periods of standing.
• Standard working hours include a half-hour paid meal break, with hours subject to operational demands.
• Primary workplace located at 281 Wellington Street, London, Ontario, with some outreach locations.

Qualifications and Certifications

• Minimum completion of Secondary School Diploma.
• Professional knowledge of cleaning methods and procedures.
• Must provide an original Criminal Background Check including vulnerable sector screening acceptable to The Salvation Army, obtained via the National Canadian Police Information Centre or local police.
• Possible requirement for screening via The Salvation Army Abuse Registry.
• Demonstrated understanding of The Salvation Army’s mission and values.
• Employment contingent upon submitting written confirmation of completing a two-step Tuberculosis Skin Test from a healthcare provider.
• First Aid/CPR and Non-Violent Crisis Intervention Training required.

Experience and Skills

• At least two years of experience in janitorial, housekeeping, or maintenance fields.
• Proficient in janitorial, housekeeping, and maintenance tasks at a professional level.
• Competent in operating mechanized cleaning and maintenance equipment, such as floor cleaners.
• Ability to maintain confidentiality regarding all client and coworker matters.

Personal Attributes and Abilities

• Sound judgment and decision-making skills.
• Excellent organizational abilities and time management skills with attention to detail.
• Ability to maintain positive professional relationships and interact respectfully with others.
• Strong verbal and written communication skills.
• Self-motivation and discipline with the ability to work independently.

Compensation

The targeted salary for this role is fixed at $19.21 per hour. Placement within this rate is subject to market conditions, internal equity, and individual qualifications and experience.

Accommodation

The Salvation Army is committed to providing reasonable accommodations upon request during the hiring process.