Hostess

About AlphaMind

AlphaMind is a global leader in lifestyle and hospitality, emerging from a strategic alliance between ADMO Lifestyle Holding and Addmind Hospitality. The company expertly manages world-class restaurants, lounge bars, beach clubs, nightlife venues, and lifestyle experiences across the UAE, Europe, and other regions. Their prestigious portfolio includes popular brands such as CLAP, KIRA, LITT, Babylon, Sucre, Bar du Port, Iris, and other acclaimed hospitality concepts. With a focus on creativity, innovation, and outstanding guest experiences, AlphaMind continues expanding globally while upholding the highest standards in hospitality operations.

Role Overview

We are currently looking for a Hostess to represent our venue, Son of a Fish, delivering exceptional first impressions and assisting the reception team. This role involves greeting guests warmly, managing reservations and seating, and maintaining high professionalism and hospitality standards throughout the guest visit.

Key Responsibilities

• Warmly welcome guests with confidence and professionalism to provide an outstanding first impression.
• Escort guests to their tables in accordance with venue standards and protocols.
• Maintain a positive, courteous, and engaging demeanor during all guest interactions.
• Promptly assist guests with inquiries, requests, or any special needs.
• Ensure guests feel acknowledged, appreciated, and attentively served throughout their stay.
• Identify VIP guests and help coordinate special celebrations or events.
• Possess thorough knowledge of the venue's concept, menus, promotions, events, and guest offerings.

• Accurately manage reservations through authorized booking systems.
• Assist with efficient table allocation and seating plans to maximize venue capacity and guest flow.
• Maintain organized waitlists during peak service times.
• Confirm upcoming bookings and update all reservation details as needed.
• Record guest preferences, dietary requirements, and special requests with precision.
• Effectively communicate reservation updates and VIP guest information to the reception and service teams.

• Handle guest inquiries professionally regarding bookings, hours of operation, venue details, and general questions.
• Keep the reception area clean, organized, and welcoming at all times.
• Assist in maintaining accurate guest records and profiles.
• Support the Reception Manager in administrative and operational tasks related to guest management.

• Maintain clear communication with the Reception Manager and operational teams.
• Ensure the team is aware of VIP arrivals, special requests, and celebrations.
• Facilitate seamless guest flow and collaboration between reception and floor staff.
• Work in coordination with waitstaff, bartenders, management, and others to ensure consistent guest experience.

• Uphold impeccable grooming, attire, and hygiene standards at all times.
• Arrive punctually and fully prepared to meet service expectations.
• Exhibit discretion, professionalism, and courtesy in all interactions.
• Adhere strictly to company policies, procedures, and service standards.
• Respect confidentiality of guest information, bookings, and internal operations.

What We Offer

• Chance to join a leading hospitality and lifestyle group in the region.
• A dynamic, collaborative, and culturally diverse workplace.
• Exposure to renowned hospitality projects and developments.
• Opportunities for career advancement and professional growth.

Join Us

If you are a motivated, detail-focused individual passionate about hospitality, we invite you to apply and contribute to the AlphaMind vision.