General Manager

About Minor Hotels

Minor Hotels stands as one of Australasia's largest accommodation providers, managing over 70 properties regionally and boasting a global portfolio exceeding 640 properties across more than 66 countries. Our renowned brands include Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, spanning six continents from Asia Pacific to South America. Joining us means becoming part of a diverse and expanding global organization, offering numerous opportunities for personal and professional advancement.

We place our people at the core of our achievements, committed to nurturing their skills to fuel career growth. Being part of Minor Hotels means joining a close-knit team focused on delivering exceptional guest experiences within an environment dedicated to fostering a positive workplace culture.

Role Overview

We are seeking expressions of interest from experienced hospitality leaders for General Manager roles within our growing portfolio in Western Australia. This senior leadership position entails overseeing all hotel operations, driving commercial success, enhancing guest satisfaction, and building high-performing teams while maintaining operational excellence and fostering strong stakeholder relationships.

Key Responsibilities

• Manage daily operations ensuring excellence in standards of presentation, service delivery, and financial results.
• Develop and execute strategic revenue plans aligned with business objectives.
• Lead and mentor department heads across Food & Beverage, Housekeeping, and Front Office divisions.
• Establish and maintain strong relationships with stakeholders such as Body Corporate, Strata Managers, and local partners.
• Ensure full compliance with Work Health and Safety (WHS), licensing, and caretaking requirements.
• Identify operational areas needing improvement and implement effective strategic measures.
• Motivate and guide staff to cultivate a results-driven, engaged team culture.

Candidate Qualifications

• Proven experience in senior hospitality management roles such as General Manager or Resort Manager.
• Strong commercial insight with a track record of enhancing revenue and profitability.
• Experience leading multi-department hotel or resort operations.
• Dedication to delivering outstanding guest experiences and exceptional service quality.
• Demonstrated ability to develop and inspire high-performing teams.
• Excellent communication skills coupled with effective stakeholder management and relationship-building capabilities.
• A proactive, hands-on leadership approach adaptable to changing business requirements.
• Preferred experience in regional, resort, or leisure-focused hospitality environments.

Additional Information and Benefits

• Comprehensive career development programs to encourage professional growth.
• Exclusive benefits including 50% discounts on stays at Minor Hotels in Australasia and 20% for friends and family.
• Access to global accommodation discounts across various Minor Hotels brands.
• Retail perks offering cashback and discounts at over 400 leading retailers across Australia and New Zealand.
• Discounted tickets and offers for entertainment and activities.
• Specialized health insurance offers and workplace banking solutions.
• Employee Assistance Programs and tailored wellness support resources.

At Minor Hotels, our team is integral to our success. We pride ourselves on fostering innovation, collaboration, and personal development within a dynamic environment. Please note, applications are only accepted from candidates with valid working rights in Australia or New Zealand.