Full Time Store Manager - Pet Valu
Peterborough, Ontario, Canada · Full Time
Be the first to apply
- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About the Company
Pet Valu is part of a large North American retail group dedicated to supplying food and accessories for a wide variety of pets including dogs, cats, birds, fish, reptiles, and small animals. The company is committed to community involvement by partnering with local animal shelters, rescues, and charities through adoption events, pet food bank programs, and national fundraising initiatives. Pet Valu prides itself on expertise in the pet care field and passion for supporting pet owners.
Job Overview
The Store Manager position involves leading and developing a retail team to provide outstanding customer service and assist pet owners in choosing the right nutrition and pet care solutions. This role includes coaching, training, and managing daily operations to ensure business targets are met while contributing to a collaborative team environment.
Responsibilities
- Ensure staff consistently meet service standards and maintain positive relations with the local community and partners such as Humane societies.
- Lead recruitment, scheduling, training, supervision, and mentoring of store employees.
- Maintain compliance with corporate operational standards and procedures.
- Manage administrative tasks including order placement, inventory control, store and safety audits, minor repair coordination, and completing corporate paperwork.
- Drive store business results by coordinating team efforts toward achieving goals.
- Perform additional duties as assigned.
Requirements
- At least 2 years of experience in retail store management and customer service.
- Passion for growth and learning within the pet care sector.
- Friendly, outgoing personality with strong customer service skills.
- Availability to work evenings and weekends as scheduled.
- Reliable transportation to commute to the store.
- Ability to observe and coach employees on sales and customer service techniques.
- Capability to understand and assist in resolving team conflicts or escalate when necessary.
- Proficiency with point-of-sale systems.
- Physical capability to lift 50 pounds repeatedly.
- Experience in the pet industry is advantageous.
Additional Information
- Work hours include evenings and weekends.
Benefits and Perks
- Comprehensive management training program.
- Extensive product knowledge development.
- Employee discounts on pet products.
- Competitive pay and paid benefits.
- Opportunities to build a career in a pet-focused environment.