Full-Time Houseperson

Company Overview

Schulte Hospitality Group (SHG) is looking for a motivated, service-focused Houseperson to join the team at AC Hotel Phoenix Biltmore. SHG thrives on its service-driven culture, aiming to deliver genuine hospitality by respecting and prioritizing the needs of both internal and external stakeholders, constantly seeking to make a positive impact. Join a passionate hospitality team dedicated to growth and excellence.

Benefits and Work Environment

• Inclusive, employee-centered workplace focused on professional development.
• A fun, flexible environment with exciting perks and opportunities for advancement within the company.
• Daily Pay system allowing employees to access earned wages immediately.
• Access to free telemedicine and mental health virtual care from day one.
• Various health and life insurance plans available.
• 401k retirement plan with company matching.
• Paid parental leave and paid time off.
• Holiday pay and pet insurance coverage.
• Employee Assistance Program for personal and professional support.
• Discounts via Schulte Savings Marketplace on event tickets, electronics, gym memberships, and more.

About the Company

SHG is part of Schulte Companies, a well-established third-party management firm with extensive experience in hospitality. Operating over 200 sites across 38 states and three countries, their portfolio includes premier brands such as Marriott, Hilton, IHG, and Hyatt, along with unique independent and lifestyle properties and restaurants.

Job Duties and Responsibilities

• Clean and maintain all public hotel areas, including restrooms, hallways, and stairwells, according to quality standards.
• Strip guest rooms of linens and trash when required.
• Clean bathrooms, dust furniture and artwork, vacuum, sweep, and mop floors.
• Empty carts with soiled linens and properly dispose of trash.
• Remove stains, insects, debris; polish fixtures and clean ashtrays.
• Deliver requested items to guest rooms and assist with room cleaning as needed.
• Work flexible shifts including nights, weekends, and holidays.
• Perform additional duties as assigned.

Educational and Experience Requirements

• High school diploma or equivalent minimum education.
• At least one year experience in housekeeping or similar role required.

Skills and Abilities

• Effective multi-tasking capabilities.
• Strong verbal and written communication skills.
• Ability to work well with others as part of a team.
• Commitment to exceeding guest expectations.
• Familiarity with cleanliness and sanitation standards.

Additional Hiring Process Information

Selection might include phone and managerial interviews, drug screening, background and reference checks, and possibly an employment assessment. Paid time off eligibility is governed by company policy, with specific compensation and benefit details available during the interview.

Schulte Hospitality Group embraces equal employment opportunities for all candidates.

Compensation

The position offers a pay rate of $17.00 per hour.