Full-Time Fitting Room Specialist

About the Role and Company Values

Scheels strives to become the leading retailer in the United States based on the perceptions of customers, employees, and partners. Embracing an employee ownership culture, each team member contributes by delivering a highly personalized and memorable customer experience, prioritizing team collaboration and collective success, welcoming change as an opportunity for growth, taking pride and responsibility in their work, and upholding honesty, integrity, and respect at all times.

Primary Responsibilities

• Warmly greet customers and efficiently manage their fitting room check-in/check-out, monitoring merchandise quantity.
• Prepare returned merchandise for the sales floor, ensuring buttons, zippers, and other details are intact.
• Answer all incoming phone calls professionally and courteously.
• Acquire thorough product knowledge to support customers and collaborate effectively with sales associates.
• Provide helpful information regarding product locations, pricing, and usage, guiding customers to appropriate associates as needed.
• Maintain a fitting room area that is clean, safe, and orderly.

Education and Experience

The ideal candidate will have a high school diploma or GED equivalent, or be actively pursuing one, with 1-3 months of relevant experience or training; or a comparable combination of education and experience.

Physical and Safety Requirements

The role involves medium physical effort including activities such as sitting, standing, bending, climbing, kneeling, reaching, walking, pushing/pulling, and lifting objects up to 50 pounds occasionally and up to 30 pounds regularly. Employees must adhere to safety protocols to minimize risk of injury.

Compensation and Benefits

This position offers a starting wage of $16 per hour. Employees enjoy comprehensive benefits such as an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, full health coverage including medical, dental, vision, and HSA, accident and hospital indemnity insurance, Employee Assistance Program, paid time off, holiday pay, maternity leave, and bereavement leave. Additional state-specific leave benefits may apply.

Equal Employment Opportunity

Scheels is committed to providing equal employment opportunities without regard to age, race, gender, sexual orientation, disability, veteran status, or any characteristic protected by law. Reasonable accommodations are provided to qualified individuals when appropriate.