Front Office Data Entry Clerk - Emirati Talent

Job Overview

We are searching for dedicated and enthusiastic front office professionals committed to delivering exceptional customer service and innovative guest solutions at Khalidiya Palace Rayhaan by Rotana in Abu Dhabi. The primary responsibility is to manage and forward hotel guests' passport information to the Police Department promptly on the day of their arrival.

Key Duties

• Collect passport copies from designated locations daily.
• Organize and file all daily passport copies before handing them over to the concierge.
• Use computer systems and scanners to send required information efficiently.
• Stay well-informed about hotel services and updates.
• Ensure urgent and accurate handling of data with speed and efficiency.
• Maintain an orderly, systematic filing system, updating and reorganizing cabinets as needed.

Qualifications & Experience

Candidates should have prior experience in a comparable role. Proficiency in both written and spoken English and Arabic is essential, along with competent computer skills.

Competencies & Personal Attributes

The ideal applicant is enthusiastic, detail-oriented, and committed to completing tasks accurately and without delay. They demonstrate excellent communication, are energetic, innovative, and possess a strong customer care focus. Additional competencies include:

• Strong understanding of job duties.
• Willingness to take responsibility.
• Ability to recognize and respect differences.
• Focus on customer satisfaction.
• Adaptability and flexibility.
• Effective teamwork skills.