Front Office Associate

Job Overview

We are seeking a dedicated Front Office Associate to join our team at JEN by Shangri-La in Singapore. This role focuses on delivering exceptional guest services and ensuring a seamless front desk operation.

Responsibilities

• Deliver tailored solutions to meet individual customer requirements.
• Maintain smooth and effective guest services consistently.
• Contribute to improving the hotel’s guest satisfaction scores.

Candidate Profile

• Passionate about the hospitality industry and takes pride in hotel service.
• Enjoys engaging and interacting warmly with guests and colleagues.
• Possesses strong interpersonal abilities.
• Approaches problem-solving with a positive and proactive mindset.
• Welcomes challenges and adapts well to changes.
• Available to work in shifts including weekends and public holidays.

Benefits and Perquisites

• Opportunities for career advancement and professional growth.
• Complimentary meals during duty hours and flexible benefit options.
• Free room nights at the hotel.
• Discounted rates for rooms and dining services.