Assistant Housekeeper

About JEN by Shangri-La Singapore Orchardgateway

JEN by Shangri-La represents a fresh perspective on hospitality, blending a modern Asian aesthetic with global influences. This lively and forward-thinking brand captures the essence of Asia's gateway cities, catering to today's discerning travelers who seek both quality and immediacy. Located centrally on Orchard Road, JEN Singapore Orchardgateway features 499 guestrooms and a 47-metre rooftop infinity pool with stunning cityscapes, making it a dynamic place to stay in Singapore.

Role Overview

The Assistant Housekeeper plays a pivotal role in supporting the Assistant Executive Housekeeper to manage the housekeeping department effectively. This includes overseeing staff attendance, scheduling shifts, supervising team operations, and ensuring all quality standards are consistently met.

Key Responsibilities

• Support the Assistant Executive Housekeeper in managing the housekeeping division.
• Track and regulate employee attendance and prepare shift schedules.
• Oversee the performance of housekeeping staff and streamline operational workflows.
• Maintain consistent adherence to quality assurance protocols.

Candidate Profile

• Passionate about hospitality and takes pride in the hotelier role.
• Enjoys engaging and interacting with guests and colleagues.
• Possesses relevant experience and a thorough understanding of room operations.
• Detail-oriented with a focus on guest satisfaction.
• Demonstrates strong interpersonal communication skills.
• Approaches problem-solving with a positive, can-do mindset.
• Thrives on overcoming challenges.

Additional Requirements

The successful applicant must comply with the hotel's grooming standards and uniform policies.