Fresh Service Manager

About the Role

Join Woolworths Group as a Fresh Service Manager and take the lead in managing your department with a focus on creating a welcoming shopping experience for customers while fostering a supportive and high-performing team environment. Supported by the Store Leadership Pathway, you will develop your leadership abilities and departmental skills, contributing significantly to the store’s success and your own career growth.

Responsibilities

• Oversee all aspects of department operations, leading a cohesive team committed to excellent customer service and community engagement.
• Coordinate day-to-day departmental functions collaboratively with store leadership and team members to ensure high standards of product quality, hygiene, and availability throughout the day.
• Create a positive, inclusive, and engaging workplace where employees can be authentic and thrive.
• Uphold safety protocols strictly to maintain a safe environment for team members and customers.

Requirements

• Strong interpersonal skills with the ability to engage and inspire the team to deliver outstanding customer care using the Everyday ACTs framework: Acknowledge, Care & Thank.
• Demonstrated leadership aptitude and a desire to grow in a management role by supporting daily departmental operations.
• Collaborative mindset, valuing teamwork to achieve shared goals and enhance personal knowledge.
• Self-awareness of leadership style and motivation to develop leadership capabilities for future opportunities.
• Understanding of the significance of cross-store collaboration to provide cohesive and satisfying shopping experiences.
• Curiosity and eagerness to advance skills and career progression within the retail sector.

Work Schedule

You will generally work from Tuesday to Saturday, 8:00 AM to 5:00 PM.

Perks and Benefits

• Access to the Store Leadership Pathway to cultivate your leadership skills via planned experiences and learning opportunities.
• Flexible work arrangements tailored to individual needs, aimed at supporting work-life balance.
• Continuous workplace assistance including 24/7 access to the Sonder App for you and your family.
• Paid parental leave for primary caregivers complemented by resources to balance family and career through Grace Papers.
• Progressive, competitive leave policies providing ample time off to focus on personal priorities.
• Enjoy employee benefits and perks from well-known brands within Woolworths Group.

Inclusion and Equal Opportunity

Woolworths Group values diversity, equity, inclusion, and belonging as foundational principles. We encourage applications from all backgrounds and are committed to accommodating needs through the recruitment process to ensure every candidate can perform at their best.