Food Server

Company Overview

Fatima Consultancy (Fatima Marketing) is a Dubai-based organization specializing in strategic digital marketing, worldwide recruitment, and legal advisory services. The company leverages business strategy, data analytics, and creative solutions to promote brand advancement and quantifiable outcomes across online platforms including social media and paid ads. Their recruitment wing provides comprehensive talent acquisition solutions ranging from executive searches to mass hiring, global relocation assistance, and focused hospitality staffing. Additionally, the company offers legal guidance to overseas Pakistanis on inheritance, family issues, employment disputes, and litigation, facilitating effective issue resolution over distances. Their culture centers around customized client solutions, trust-building, and sustained business partnerships.

Role Overview

The Food Server position is a full-time, on-site role located in Riyadh, Saudi Arabia. The server's duties involve welcoming guests, offering menus, addressing inquiries about food and beverages, and making suggestions that match guest tastes and dietary restrictions. Key tasks include accurately recording orders, collaborating with kitchen staff, timely delivery of meals and drinks, maintaining table and service area cleanliness, observing guest satisfaction and addressing requests or complaints swiftly, handling payments, and adhering strictly to food hygiene and safety protocols. Collaboration with the broader service team to ensure a professional, amicable, and efficient dining experience is essential.

Qualifications and Skills

• Excellent customer service skills focused on ensuring guest satisfaction through professional interactions.
• A solid understanding of food and beverage items and service protocols, along with fundamental hygiene and safety knowledge.
• Clear and polite communication abilities for guest and team member interactions.
• Basic culinary knowledge or awareness of kitchen workflows to aid order coordination and menu comprehension.
• Prior work experience in restaurants, cafes, hotels, or hospitality plays an advantageous role.
• Physical stamina to stand for prolonged durations, carry trays, and operate flexible work shifts including nights and weekends.
• Dependability, meticulous attention to detail, and a positive, cooperative team spirit.