Field Application Engineer (FAE) - Production

About WhiteCrow Research

WhiteCrow is a global firm specializing in talent research, insights, and candidate pipelining, with offices spanning the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our extensive global network enables us to deeply understand and access highly specialized markets worldwide. We also support our clients' internal research teams to enhance their capabilities.

About Our Client

Operating for over 80 years, our client is a leader in engineering connectivity and sensing solutions that empower a connected world. Their commitment to reliability, durability, and sustainability drives ongoing innovation. With a broad portfolio of products, they empower companies of all sizes to transform ideas into impactful technology shaping the future.

Role Overview

As a Field Application Engineer (FAE) in Production, your responsibilities will include:

• Creating and advising on product application documentation like bills of materials and installation guides.
• Providing expert technical guidance to customers and internal sales teams.
• Customizing and engineering applications of existing products to satisfy customer requirements.
• Supporting customers during the introduction and installation phases on-site or at their facilities.
• Conducting product demonstrations, delivering training, and performing presentations; this role requires proficiency in installing cable accessories for high voltage applications up to 245kV.
• Collaborating with Technical Services and Engineering teams during new product development to relay customer needs and application insights.
• Contributing technical expertise to the tendering and bidding process.
• Training clients on both new and existing products.
• Traveling domestically and internationally as needed to conduct product demonstrations, training sessions, and customer visits.
• Providing competitive market intelligence and benchmarking information based on field experience regarding products, services, challenges, and opportunities.

Candidate Profile

• Certified cable jointer qualified for cable accessories applications up to 245kV.
• Preferably holds an electrical engineering background.
• Possesses over 10 years of experience in cable accessories installation and application.
• Completed a craft apprenticeship in the electrical engineering domain and holds a Degree or HND in Electrical Engineering, or is a trade-qualified cable jointer.
• Experience within the power utility or cable/accessory sectors would be advantageous.
• Highly practical with adept hand skills and strong problem-solving abilities.
• Proficient with computer usage and holds a valid driving license.