Senior Bartender

About WhiteCrow

WhiteCrow is a global specialist in talent research, insights, and sourcing, operating offices across the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Its extensive international presence equips it to effectively engage and penetrate niche markets worldwide. The company also offers services that enhance clients’ internal talent acquisition capabilities.

About Our Client

Established in 2000, our client is a rapidly expanding retail group serving the Middle Eastern market with world-class fashion and lifestyle brands. Focused on becoming the premier regional gateway for international retailers, they offer a diverse range of products and experiences tailored for discerning consumers in the GCC. Through collaborative partnerships and profound market knowledge, they continue to grow and embrace new opportunities across the region.

Role Overview

The Senior Bartender plays a pivotal role in delivering exceptional guest service through expert beverage preparation and personalized recommendations. Key responsibilities include:

• Understanding and fulfilling guests’ needs by providing tailored bar services and upselling where fitting.
• Crafting cocktails and drinks based on established recipes, as well as curating unique beverage selections aligned with the outlet’s theme or guest requests.
• Advising guests on ideal wine and food pairings, and actively suggesting beverage options to enhance their experience.
• Collaborating closely with other bartenders to guarantee smooth and outstanding service delivery.
• Properly managing transactions related to drink orders.
• Arranging bar setup and displays to ensure an appealing presentation of bottles and glassware.
• Performing opening, closing, and cleaning tasks as specified by checklists.
• Liaising with stewards to maintain cleanliness and adequate stock of glassware and bar equipment.
• Monitoring bar inventories, checking expiration dates, and ensuring proper storage of perishable garnishes.
• Completing required checklists daily, weekly, and monthly, and notifying management about replenishment needs.
• Serving alcoholic beverages responsibly according to group policies and legal regulations.
• Building and sustaining positive teamwork to achieve shared objectives.
• Addressing guest inquiries courteously and efficiently; escalating unresolved complaints to Team Leaders.
• Performing additional duties as assigned by management.
• Adhering strictly to departmental policies, Hazard Analysis and Critical Control Points (HACCP) processes, and food & beverage standard operating procedures to maintain superior service consistent with Jumeirah’s standards.
• Complying with all relevant health, safety, and environmental guidelines.

Eligibility and Qualifications

• Possession of a Higher Secondary School certificate.
• Completion of Basic Food and Hygiene Training.
• Solid experience of 2 to 3 years bartending in the international hospitality sector.