Facility Operation and Maintenance Lead

Role Overview

The Facility Operation and Maintenance Lead ensures a secure, efficient, and safe environment for the Technical Institute and Qatar Armed Forces personnel. This role collaborates with senior management, multiple stakeholders including QAF/QECE, BAE Systems Construction and Facilities, and external contractors to guarantee effective care, management, security, and preservation of all Technical Institute facilities and services.

Key Duties

• Maintain continuous communication with all occupants, suppliers, contractors, and vendors, making certain they understand and fulfill their responsibilities to keep daily operations smooth.
• Manage both preventive and reactive maintenance, ensuring the Operations and Maintenance teams perform their tasks safely and promptly.
• Direct facility maintenance personnel and coordinate with QAFTI Officers and QAF Maintenance Team to align activities with Facility Maintenance and Operations Manuals, BAE policies, and government regulations.
• Supervise compliance with statutory and regulatory standards while ensuring uninterrupted utilities and operational safety for the Technical Institute.
• Plan and implement local procurement programs for assets, training items, and tooling necessary for electrical and mechanical training delivery, alongside establishing robust waste disposal systems with QAF FM team.
• Oversee three Support Technicians, guiding their work to support Engineering Leads and teaching staff, and prioritize facility management tasks to maintain a safe working environment for all staff and students.
• Serve as the primary contact for all security matters relating to BAE Systems, including perimeter and building security, alarms, personnel access, and asset management, coordinating with QAF Security Forces, QBO, and BAE UK Security to ensure adherence to all regulations.
• Develop, implement, and maintain the Facility Management and Operation Plan, inclusive of all supplier and civil defense documentation related to inspections, maintenance, and facility operations.
• Engage closely with QAF personnel to manage scheduled inspections, preventive and reactive maintenance ensuring equipment warranties remain valid.
• Liaise with customers on facility issues and contract-related matters, including utilities such as waste disposal, water, fuel, power, and air conditioning.
• Prepare and present reports detailing recurring issues, financial impacts, training disruptions, and improvement opportunities for QTI SMT, QAF, and BAE Systems.
• Ensure clear communication regarding fault reporting processes to all Technical Institute staff and provide timely feedback.
• Analyze fault report trends to recommend cost-efficient solutions.
• Oversee all external contractor and vendor activities, ensuring security and safety compliance through risk assessments and established safe work systems.
• Report facility or utility issues, changes in risk assessments, or standard procedures to stakeholders promptly.
• Continuously review operation and maintenance services to implement improvements related to cost, efficiency, and performance.
• Work with QAF to update all design drawings related to fire, civil structures, utilities, mechanical, electrical, and plumbing systems in case of system or infrastructure modifications.
• Manage refurbishments and renovations adhering to regulatory standards and preserving any building or equipment warranties, ensuring approvals from all relevant stakeholders.
• As Security Lead, develop, produce, and enforce compliance documents such as Staff and Visitor Access policies, Clear Desk policy, Mobile Phone policy, and Business Continuity & Incident Management Plans.

Qualifications and Experience

• Foundation Degree/HND in Management, Operations Management, Engineering, or similar fields.
• Health and Safety qualifications equivalent to NEBOSH Diploma or NCRQ Diploma.
• Understanding of financial management concepts, including budgeting.
• Exceptional organizational, planning, and problem-solving abilities.
• Capability to effectively manage workload and time.
• Strong written and verbal communication skills.
• Proven ability to motivate and engage teams.
• Experience working within a military environment and the Middle East region.
• Proficiency in Microsoft Office applications.
• Skilled in data collection, analysis, and generating detailed reports.
• Preferred experience in educational institutions.