Facility Management Supervisor – Hospitality Sector

Overview

The Facility Management Supervisor will ensure that the Society Sport Center's amenities remain spotless, secure, operational, and aligned with brand standards. This role supervises maintenance, equipment services, vendor relations, housekeeping operations, and safety compliance to guarantee an exceptional member experience.

Primary Responsibilities

• Maintain cleanliness and optimal functionality of gym facilities including workout zones, locker rooms, studios, swimming pools, and communal spaces.
• Oversee HVAC, lighting, plumbing, and electrical systems with scheduled preventive and corrective maintenance.
• Ensure regular service and upkeep of gym machinery.
• Manage relationships with contractors and service firms for cleaning, pest control, AC servicing, and equipment supply, guaranteeing adherence to contracts and UFC Gym benchmarks.
• Evaluate and authorize service documents such as reports, quotes, and invoices.
• Enforce compliance with Qatar's health and safety laws, QFC guidelines (where relevant), and UFC Gym protocols through routine inspections and risk analysis.
• Supervise fire safety equipment, first aid resources, emergency pathways, and evacuation exercises.
• Lead the housekeeping team to uphold hygiene standards consistent with fitness industry expectations and ensure frequent disinfection of high-contact surfaces.
• Assist in drafting the annual maintenance budget and monitor associated expenses, equipment downtime, incidents, and repairs.
• Maintain detailed records including maintenance logs, vendor contracts, safety inspections, and licensure.
• Manage facility assets inventory and recommend gym equipment replacements or upgrades when needed.
• Support in-house events, fitness classes, marketing activities, and third-party facility bookings by coordinating setup and facility requirements.

Qualifications & Experience

• Bachelor’s degree in Facility Management, Engineering, or a similar discipline is preferred.
• Minimum 3 to 5 years of experience in facility management, particularly within gym, hotel, or commercial fitness settings.
• In-depth knowledge of building systems such as HVAC, electrical, and plumbing.
• Proven experience managing vendors and contractors.
• Strong communication abilities and analytical problem-solving skills.
• Proficient with Microsoft Office and basic facility management software tools.
• Good awareness of local health and safety regulations.
• Capability to work under pressure and juggle multiple tasks efficiently.

Working Environment & Conditions

• This is an on-site role requiring presence during gym operational hours which may include early mornings, late evenings, and weekends.
• The supervisor is expected to be physically present throughout various areas of the facility.

Key Performance Metrics

• Facility system downtime percentages.
• Member satisfaction regarding cleanliness and maintenance.
• Speed and efficiency in resolving maintenance issues.
• Maintaining budgets related to facility upkeep.
• Compliance rates with safety inspections and audits.