Facility Executive – Technical & Soft Services

Job Overview

The role of Facility Executive encompasses managing both technical and soft services at the HSR Layout site in Bangalore, with 2 to 5 years of prior experience required. This is a full-time position within the Facilities department of Incubex Business Consulting Services Private Limited.

Key Responsibilities

• Technical Services (Hard Services): Oversee power supply systems including DG sets, UPS, panel boards, earthing, and LT panels. Manage HVAC systems such as AHUs, ductable units, VRF/VRV units, and monitor variable frequency drives (VFDs). Ensure lift operations comply with AMC and safety certifications, and perform routine checks. Administer fire safety equipment including alarms, extinguishers, sprinklers, and conduct evacuation drills. Maintain plumbing and water systems including pumps and sewage/water treatment plants.
• Soft Services: Supervise housekeeping activities including daily and deep cleaning as well as carpet and marble maintenance. Manage security functions such as guard deployment, visitor management, and CCTV surveillance. Coordinate pest control efforts through monthly treatments and food area inspections. Oversee pantry services including vendor interactions, hygiene standards, and supply management.
• Vendor and Asset Management: Handle Annual Maintenance Contract (AMC) vendors by managing contracts, service level agreements (SLAs), and contract renewals. Maintain comprehensive asset registers detailing tagging, movement, and disposal histories.
• Client and Occupant Coordination: Serve as the single point of contact (SPOC) for clients and internal teams. Address complaints, conduct walkthroughs, manage escalations, and ensure the facility is safe, clean, and operational at all times.
• Team and Shift Management: Supervise technicians, housekeeping, and other support staff. Prepare duty rosters, manage attendance records, and monitor performance metrics.
• Reporting and Documentation: Maintain daily and weekly checklists, equipment logbooks, incident reports, and escalation matrices. Prepare monthly performance dashboards covering energy consumption, complaint resolution, and cost management.