Facilities General Operative

Role Overview

This position is responsible for executing planned and reactive maintenance tasks, repairs, and fabric improvements across multiple locations nationwide. The role involves reviewing and enhancing maintenance schedules, troubleshooting malfunctions, and supporting smaller project initiatives.

Primary Responsibilities

• Collaborate with the Helpdesk team to perform assigned planned preventative maintenance within the scope of responsibility.
• Conduct various tasks related to minor mechanical repairs and general building fabric upkeep, including routine general operative duties.
• Identify maintenance concerns proactively and promptly communicate them to the Helpdesk.
• Coordinate effectively with Helpdesk and Contract Managers, ensuring all queries are addressed within agreed Service Level Agreements.
• Engage courteously and efficiently with colleagues, suppliers, and contractors.
• Operate hand and power tools correctly and safely, ensuring all equipment used is properly calibrated and certified according to standards.
• Support other departments as needs arise.
• Contribute to the delivery of short- and long-term projects as required.
• Drive continuous improvement efforts focused on customer satisfaction while working collaboratively in team settings.

Skills and Qualifications

• Hands-on experience with general maintenance, repairs, and basic facilities management.
• Strong aptitude for fault diagnosis and problem-solving techniques.

Health & Safety Commitment

• Strict adherence to health and safety policies and procedures aligned with company and client specifications.
• Promotion of a proactive safety culture ensuring all work is completed safely and to high standards.

About the Employer

OCS UK & Ireland is a leading facility management provider with over 50,000 employees and annual revenue exceeding £2 billion. The company specializes in innovative and award-winning services covering facilities management, hard services, cleaning, security, and catering.

The company mission centers on optimizing environments for colleagues, customers, and community benefit, driven by core values of Trust, Respect, Unity, and Empowerment.

Employee Benefits

• Recognized as an award-winning employer, ranked 36th on Glassdoor’s Best Companies to Work For in 2025, demonstrating a strong commitment to employee engagement and motivation.
• Access to digital learning opportunities through the OCS Academy, supporting skill development and career advancement.
• Exclusive retail deals, rewards, and wellness resources via the Hapi app.
• Opportunities for professional growth with over 600 learners actively participating in development programs across UK and Ireland.
• Flexible payroll options through the Wagestream App allowing access to wages before payday (applicability depends on contract).

Inclusivity and Equal Opportunity

OCS fosters an inclusive workplace valuing diversity across race, gender, nationality, religion, sexual orientation, disability, and age. Applications are welcomed from all qualified individuals, supporting a diverse workforce essential to achieving company goals.