Express Store Manager - Oxfordshire Area

Role Overview

At the core of delivering excellent customer experiences, the Express Store Manager ensures every shopper receives outstanding service during each visit. Managing a dynamic and fast-paced retail environment with varying daily tasks, you will lead and motivate your team, collaborate extensively with other departments, and foster an inclusive environment where all team members feel valued and empowered to thrive.

This position presents a unique opportunity to hone leadership capabilities, empower your team’s development, and significantly influence store performance. Whether your aim is stability, career progression, or work flexibility, this role offers a competitive salary and a comprehensive benefits package. Scheduled shifts will vary daily but are planned ahead to promote a healthy work-life balance.

Key Responsibilities

• Develop and motivate a high-performing team equipped with strong operational skills and leadership confidence.
• Mentor colleagues to cultivate passion, expertise, and customer-centric attitudes to guarantee excellent product range, quality, and service.
• Lead initiatives to boost trade, increase sales, and maximize profits through sharp commercial insight and sound decision-making.
• Enhance leadership abilities across management to execute the Store Change Plan effectively, allocating resources to areas with greatest customer impact.
• Ensure colleague safety and legal adherence by consistently implementing all security and operational protocols.
• Exemplify company leadership values to nurture a culture inspired by clear vision, resilience, and continuous improvement.

Candidate Requirements

• Demonstrated experience managing teams in retail or customer service settings, with a proven ability to achieve results through others.
• Strong awareness of the managerial role’s importance, collaborating well with peers and applying leadership skills to maintain steady performance.
• A naturally approachable presence toward customers, leveraging prior customer-facing experience to build lasting relationships and keep customer needs central to decisions.
• Energetic, resilient, and confident when handling a fast-moving work atmosphere, making prompt, informed choices benefiting both customers and colleagues.
• High personal standards and integrity, inspiring confidence by setting clear expectations and leading by example.
• Knowledge of retail competition and operational experience to spot improvement opportunities, introduce innovations, and enhance customer satisfaction.

Benefits and Perks

• Start with 20 days of holiday plus one personal day, increasing to 22 days after one year, alongside Bank Holidays.
• Flexible working options available from the outset.
• 10% discount via Colleague Clubcard, increasing to 15% during pay-day weekends, including a second card to share with family.
• Access to free wellbeing services covering mental, physical, and general life support.
• Life insurance coverage worth five times your pay and an award-winning pension scheme with contributions matched up to 7.5%.
• Choice of additional benefits such as discounts, employee shares, Green Car salary sacrifice, and cycle-to-work programs.
• Provision of uniforms and access to policies supporting life’s important moments.

Company Culture & Commitment

Tesco aims to be every customer's preferred shopping destination, with a mission to serve communities and the planet responsibly and sustainably. The company embraces diversity, equity, and inclusion initiatives, encouraging employees to express their authentic selves. Everyone is welcome.

Recognizing diverse life circumstances, Tesco welcomes discussions about flexible working arrangements during recruitment. They hold Disability Confident Leader accreditation and strive for an inclusive and accessible hiring process with support options available upon request.