Executive Housekeeper I

About the Role

The Executive Housekeeper I is responsible for overseeing daily operations of Housekeeping, Recreation/Health Club, and Laundry services if applicable. They lead and coordinate the staff to ensure guest rooms, public areas, and employee spaces are clean, well-maintained, and meet quality standards. The role entails conducting inspections, enforcing corrective actions, and supporting strong guest and employee satisfaction while managing expenses within budget.

Key Responsibilities

• Manage and direct daily housekeeping operations including scheduling and supervising cleaning activities.
• Maintain efficient communication with the Front Desk regarding guest room status.
• Collaborate with the Engineering team to address maintenance requirements promptly.
• Monitor inventory levels of supplies and uniforms, assisting in procurement as necessary.
• Implement and support inspection programs to ensure cleanliness and order throughout guestrooms and public spaces.
• Handle guest complaints effectively and promote a culture focused on excellent customer service.
• Manage department costs carefully to meet or exceed financial targets.
• Participate in staffing oversight, training, and enforcement of policies, focusing on consistent employee performance and development.

Candidate Profile

• Possess a high school diploma or GED with at least 2 years of experience in housekeeping or related fields, OR
• Hold a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with no prior work experience required.

Additional Information

• Position falls under Housekeeping & Laundry category and is based on King Abdulaziz Road, Makkah, Saudi Arabia.
• Full-time, onsite role.
• Job number: 26112332.
• Reports on budget management including understanding budgets, operating statements, and payroll progress reports.
• Engages in human resources functions such as investigating workplace accidents, handling disciplinary procedures, staff interviewing and hiring, and employee performance appraisals.
• Marriott International and Le Méridien value diversity and are equal opportunity employers committed to inclusive and fair work environments.

About Le Méridien

Le Méridien embraces the spirit of glamorous travel and cultural celebration through authentic, chic experiences. The brand appeals to curious and creative guests who value memorable connections and savoring the good life. Joining Le Méridien offers the opportunity to work in a global team with Marriott International, encouraging personal growth and purpose-driven work.