Executive Housekeeper

About Shangri-La Jeddah

Situated on the new Jeddah Waterfront beside the Red Sea, Shangri-La Jeddah offers a fresh benchmark for luxury accommodation in the city. The hotel features floor-to-ceiling windows that merge indoor and outdoor atmospheres, with elegant interiors reflecting the coastal beauty. Facilities include a dedicated Kids Club and supervised play area providing memorable experiences for families, together with distinctive dining options including five restaurants and lounges such as the renowned Shang Palace.

• 203 stylish rooms and suites plus 17 luxury serviced apartments
• Convenient proximity to Jeddah’s key landmarks and the Red Sea Mall
• 116 privately owned residences at Burj Assila

Role Overview

The Executive Housekeeper will lead and manage all housekeeping operations to guarantee exceptional cleanliness, organization, and aesthetic appeal of guest rooms, public spaces, laundry services, and back-of-house areas. This pivotal role ensures that all housekeeping activities meet Shangri-La’s prestigious standards, fostering guest satisfaction and maintaining the brand’s luxury reputation.

Key Responsibilities

• Coordinate and supervise daily housekeeping tasks to ensure smooth functional operations
• Lead, inspire, and manage housekeeping staff including supervisors, room attendants, and laundry personnel
• Maintain optimal performance within the housekeeping team and streamlined workflow processes
• Oversee guest room upkeep and replenish room amenities as required
• Ensure consistent adherence to stringent quality assurance guidelines and hotel policies
• Uphold hotel hygiene and personal appearance standards across the team
• Exemplify professionalism, ethical conduct, and positive interpersonal relations with guests and colleagues

Candidate Profile

• Prior experience in a similar executive housekeeping role within luxury hotels, preferably in GCC countries
• A genuine passion for the hospitality industry and pride in hotel management
• Excellent guest interaction skills and a thorough understanding of room operations
• Strong eye for detail and a guest-centric approach
• Proficiency in both written and spoken English
• Exceptional interpersonal and leadership capabilities
• Commitment to personal and team development with a proactive mindset
• Trustworthy, approachable, and exemplary leadership style
• Readiness to embrace new challenges confidently

Why Work With Us

• A work environment that values enthusiasm and supports personal growth and self-fulfillment
• Opportunity for structured learning and career development with pathways to enhance your professional and leadership skills
• Competitive benefits package, recognitions, and perks including travel and stay opportunities for staff
• A culture that celebrates inclusion and respect, fosters diversity, and ensures a safe workplace where everyone can succeed

Equal Opportunity Statement

We welcome applications from all qualified candidates and treat all personal information confidentially for recruitment purposes only. Only shortlisted applicants will be contacted.