Executive Housekeeper

About Accor

Accor is a global hospitality leader that embraces individuality and offers a range of brands to match various personalities. The company supports continuous growth and learning, ensuring employees find purpose in their work. Accor encourages innovation and challenges conventional norms, inviting you to shape the future of hospitality together.

Role Overview

The Executive Housekeeper holds responsibility for upholding the highest standards of cleanliness in guest rooms and public areas, ensuring excellent guest service, and fostering team motivation and unity. This role requires fair and consistent disciplinary action aligned with hotel policies.

Key Responsibilities

• Maintain and monitor the Housekeeping system to guarantee operational accuracy and generate relevant reports.
• Supervise effective maintenance operations prioritizing guest needs to ensure quick resolution of maintenance requests.
• Prepare daily and monthly housekeeping reports, including analysis of key performance metrics.
• Collaborate with Front Office to uphold room cleanliness standards while achieving productivity objectives.
• Coordinate with Food & Beverage teams to align room occupancy management with preparations.
• Ensure visible management presence and support in the Housekeeping department during critical periods throughout the day.

Qualifications and Experience

• Formal education in a hospitality-related field.
• At least two years of experience in a similar role within the hospitality sector.
• Strong capability to improve organizational performance.

Additional Details

Work Environment and Team: The company fosters a collaborative and supportive workplace.

Diversity & Inclusion: Accor is committed to being an inclusive employer that attracts, recruits, and promotes a diverse workforce.