Enterprise SMB Account Manager

Overview

Jio is seeking qualified candidates to join our Enterprise Business Unit as Account Managers focused on the SMB division. This role requires a deep understanding of corporate sales and account management to drive customer acquisition and sustain long-term partnerships.

Key Responsibilities

• Acquire and manage enterprise customers by comprehending their core business needs and requirements.
• Meet or exceed sales targets assigned to the designated accounts.
• Develop long-term relationships by generating new business and expanding engagement with existing customers through appropriate solutions.
• Coordinate with the solutioning team to deliver products and services efficiently and on time.
• Maintain account hygiene and manage escalation protocols for customer complaint resolution.
• Adhere to internal processes ensuring a complete end-to-end sales cycle and maintain account metrics.
• Create detailed customer profiles according to provided templates for each assigned account.

Desired Skills and Experience

• Minimum of 7 to 12 years of experience, including at least 5 years in corporate sales or account management in any industry.
• Experience in cloud and SaaS solutions sales is advantageous.
• Strong negotiation skills to operate successfully in competitive environments.
• Analytical capabilities to interpret data and derive insightful conclusions.
• Excellent communication skills to effectively articulate ideas.
• Ability to work under pressure and complete projects or tasks within stringent deadlines with minimal supervision.
• Leadership qualities with an ownership mindset.

Educational Requirements

Any graduate degree required; MBA preferred.