Enterprise Account Executive

About BiteSpeed

BiteSpeed is a Sequoia-backed SaaS startup focused on creating an AI-driven Marketing, Support, and Sales platform for e-commerce brands. We serve over 3,000 e-commerce clients worldwide across more than 50 countries. Our growth journey has been supported with over $5.5M in funding from prominent investors including Sequoia Capital India, Kunal Shah, and Gaurav Munjal.

Role Overview

Previously managed by our founders, enterprise sales at BiteSpeed now represents a strategic focus. This role involves deeply understanding complex enterprise customers and acting as a trusted advisor to navigate multiple decision-makers. With Voice AI being a major area of growth, we're seeking an Enterprise Account Executive to engage with large e-commerce brands, helping them revamp customer interactions through AI and spearheading scalable enterprise sales.

Key Responsibilities

• Manage the entire sales lifecycle for enterprise clients, from identifying opportunities and delivering product demonstrations to negotiating terms and finalizing contracts.
• Engage with senior leaders across departments such as operations, marketing, customer experience, and executive management to align BiteSpeed’s solutions with their business objectives.
• Conduct consultative product presentations emphasizing solving client challenges rather than product features alone.
• Collaborate closely with Business Development Representatives, Solutions Architects, Customer Success, and Product teams to ensure a smooth purchasing process and customer onboarding.
• Collect customer feedback and relevant market data to influence the advancement of enterprise product offerings.
• Develop and document best practices for scaling the enterprise sales function as the company expands globally.

Candidate Profile

• A genuine problem solver who prioritizes active listening over speaking in sales conversations.
• Minimum three years’ experience successfully closing complex enterprise SaaS contracts involving multiple stakeholders.
• Comfortable discussing financial metrics such as ROI and operational improvements with executive decision-makers.
• A consultative approach to selling, focused on building trust through ongoing dialogue rather than presentations alone.
• Proven track record of overcoming challenges to win difficult deals and convert skeptical prospects into loyal clients.
• Effective communication skills across email, live demos, and executive briefings.

Location and Compensation

Position located in Bangalore, Karnataka, India. We offer competitive top-market salaries and provide all employees with substantial equity options (ESOP).

Company Culture and Values

BiteSpeed fosters a purpose-driven environment where personal growth, wealth creation, and collective success are core pursuits. We see our workplace as a career gym — a place to stretch and excel through challenges. We value integrity, high energy towards achieving goals, candid feedback, iterative progress over perfection, and a humble approach to work.

Core Values

• Exceed expectations by consistently delivering more than what is required.
• Exemplify initiative and agency in making progress and solving problems.
• Maintain honesty and transparency in communication and decision-making.
• Embrace a mindset focused on rapid iteration rather than chasing flawless outcomes.
• Take professional responsibilities seriously while maintaining a low ego and openness to feedback.

Employee Benefits

• Comprehensive health and accident insurance to support employee well-being.
• Quarterly company off-sites combining strategic planning and team bonding activities.
• Access to fitness memberships through partnerships with Cult Fitness and Cult Play.
• Support for continuous learning via sponsored courses, conference attendance, and books.
• Salary payments made in the first week of each month reflecting a trust-first payroll policy.