Emergency Department Assistant

Role Overview

There is a fixed-term Band 3 post available within the Emergency Department for 34.5 hours per week until 1 January 2027. Candidates need to have at least two years of experience as a Health Care Support Worker (HCSW) in an acute setting.

Key Responsibilities and Working Environment

The successful candidate will undergo training tailored for the Emergency Department. This role involves close collaboration with nursing and medical professionals. Candidates must be capable of performing effectively in a busy and sometimes pressurized environment, demonstrating initiative and contributing constructively to the wider team. Basic computer proficiency would be beneficial.

The department manages a broad range of patients with various illnesses and injuries, including approximately 20% pediatric cases. It emphasizes teaching, teamwork, and continuous improvement.

Organisation Values

NHS Highland, the geographical region encompassing this role, is the largest regional board of NHS Scotland, operating across Highland and Argyll & Bute, employing over 10,700 personnel and contributing significantly to the local economy and communities.

Staff are expected to embody NHS and social care values namely:

• Care and compassion
• Dignity and respect
• Openness, honesty, and responsibility
• Quality and teamwork

Additional Information

• The vacancy may close early if a high volume of applications is received; early applications are encouraged.
• Applicants must ensure their address on the form reflects their current residence and can be verified via identification.
• Candidates who speak Gaelic are welcomed.
• Applications should be completed via the designated application portal; CVs are not accepted for shortlist consideration.
• Applications close at midnight on the stated date.
• Correspondence will be primarily via email; applicants should provide accurate email addresses and check regularly, including junk folders.
• Recommended browsers for the application portal are Google Chrome or Microsoft Edge.
• Submitted applications cannot be amended.
• Some vacancies may be restricted to internal candidates; NHS Highland staff should ensure their profiles indicate current employment.