Door Person

Job Location

Banana Island Resort Doha By Anantara, Doha, Qatar

Company Overview

Minor Hotels is a global hotel owner, operator, and investor managing over 530 properties worldwide through several brands including Anantara, Avani, and NH Hotels. The company operates in more than 50 countries across Asia Pacific, the Middle East, Africa, Indian Ocean, Europe, and South America, catering to diverse travelers by meeting their varied needs and interests.

Position Summary

The Door Person plays a vital role in greeting and assisting residents, guests, and visitors at the entrance of residential or commercial premises. This role emphasizes delivering excellent customer service, maintaining security protocols, and fostering a professional and inviting atmosphere.

Key Responsibilities

• Welcome residents, guests, and visitors courteously and professionally.
• Assist by opening doors and handling packages, luggage, or deliveries.
• Securely monitor entry and exit points to control building access.
• Keep records of visitors, deliveries, and service personnel.
• Coordinate with the concierge, security team, or management about residents' needs or unusual activities.
• Provide assistance with taxi or ride-share requests and offer directions.
• Address common inquiries and supply information regarding building services or amenities.
• Maintain cleanliness and organization of the lobby and entrance areas.
• React promptly to emergencies or incidents and follow appropriate reporting protocols.

Qualifications

• High school diploma or equivalent educational qualification required.
• Previous experience in customer service, hospitality, or security sectors is preferred.
• Strong communication and interpersonal skills are essential.
• Maintain a professional appearance and demeanor at all times.
• Ability to stay attentive, polite, and composed under pressure.
• Physical capability to stand for prolonged durations and lift light objects when necessary.