Director, Special Projects & Performance - Qatar

About Talabat and Role Overview

Talabat, part of the global Delivery Hero Group — a leading local delivery platform operating in approximately 65 countries — is on a mission to provide a fast and seamless delivery experience. With headquarters in Berlin and a presence in eight countries across the Middle East, Talabat focuses on leveraging innovative technology to simplify everyday life for customers, optimize operations for restaurants and shops, and create dependable earning opportunities for its riders.

The Director of Special Projects & Performance for Qatar is a senior leadership position reporting directly to Talabat Qatar’s Managing Director. This role serves as the MD’s strategic partner, owning the full market P&L, managing high-impact special projects, driving business growth and profitability, and overseeing a capable team dedicated exclusively to the Qatar market.

Key Responsibilities

• Complete ownership of Qatar’s P&L including budgeting, forecasting, monthly variance analysis, and initiating corrective measures.
• Collaborate with regional teams on annual budget and Best Estimate (BE) preparation cycles.
• Proactively spot financial risks and opportunities to surpass targets, ensuring consistent market performance alignment.
• Support the Managing Director by acting as a trusted advisor on commercial strategy, operational priorities, and internal and regional forums representation.
• Construct insightful reports with key performance analyses and recommendations for senior leadership and stakeholders.
• Conduct thorough analytical reviews across multiple verticals (Food, Local Shops, tmarts) evaluating competitive landscape, customer habits, and operational effectiveness to identify areas for turnaround and growth.
• Lead all strategic and special initiatives end to end, including launching innovative products and market turnaround efforts tailored to local needs.
• Lead local AI and automation implementation efforts to enhance efficiency, collaborating closely with the regional team to pilot and scale new AI-driven tools.
• Recruit, lead, and nurture a high-performing team fostering a culture of ownership, curiosity, and exceptional results.

Candidate Profile and Skills

• Proven thought leadership with a passion for innovation and impactful change.
• Strong analytical capabilities, skilled in data-driven problem-solving and strategic decision-making.
• Innate curiosity and eagerness to explore creative solutions continually.
• Excellent stakeholder management with the ability to engage and balance diverse interests effectively.
• Experienced in cross-functional collaboration to coordinate priorities and deliver shared objectives.
• Proficiency in financial modeling and profit & loss analysis is highly desirable.
• Advanced knowledge of SQL, BigQuery, Looker, and Tableau preferred for data analysis and visualization.
• Familiarity with artificial intelligence concepts and applications to drive automation initiatives.