Director, Enterprise Analytics

About the Company

A global leader in innovative solutions and digital transformation, headquartered in Singapore, focused on strengthening infrastructure and advancing analytics capabilities.

Role Overview

This leadership position involves directing the consumer analytics and insights strategy to align with organizational goals, supporting strategic decisions by delivering impactful analytics initiatives.

Key Responsibilities

• Define and lead the consumer analytics and insight strategies ensuring alignment with corporate goals and measuring business impact.
• Drive comprehensive data transformation efforts across commercial, customer, operational, and digital sectors to foster analytics adoption and data-driven decisions.
• Collaborate with senior executives to identify opportunities for growth, deepen customer insight, and enhance operational performance including revenue, retention, and customer experience.
• Lead and develop high-performing analytics and business intelligence teams while cultivating talent and leadership pipelines.
• Implement analytics governance, data quality, compliance, and best practices to elevate governance maturity across the enterprise.
• Manage enterprise KPI tracking and executive reporting to provide timely, precise, and actionable insights for leadership.
• Partner with technology and data units to upgrade analytics platforms and infrastructure for scalability and reliability.
• Oversee budget, resource allocation, and investments related to analytics within the Consumer Data Squad ensuring optimal utilization.
• Champion innovation in analytics, artificial intelligence, automation, and customer intelligence to enhance organizational data and technology capabilities.

Candidate Profile

• Lead the consumer group’s analytics, BI, and insights functions to promote data-driven culture supporting commercial growth and operational excellence.
• Formulate and implement enterprise analytics strategies advancing AI and embedding evidence-based decision-making.
• Work alongside senior stakeholders to translate complex data into actionable strategic plans supporting business transformation and competitive advantage.
• Deliver insights and strategic advice focused on boosting revenue, retention, experience, and efficiencies.
• Ensure robust data governance and compliance maintaining high standards of data consistency and quality.
• Build and mentor exceptional analytics teams and increase analytics adoption through executive dashboards and KPI management.
• Develop and maintain scalable analytics platforms and operational models demonstrating clear ROI on analytics and data initiatives.

Additional Information

The successful individual will join a dynamic, close-knit team with opportunities for meaningful impact and autonomous decision-making.

Contact: Winson Low (Lic No: R22106039/ EA no: 18C9065).