Digital Transformation Manager

Role Overview

We invite an experienced Digital Transformation Manager to guide company-wide projects aimed at making business operations more efficient, quicker, smarter, and scalable through strategic transformation initiatives.

Key Responsibilities

• Develop and continually refine the Digital Transformation roadmap to align with corporate priorities and define measurable success metrics.
• Engage with various business units to detect inefficiencies, cumbersome manual tasks, and areas ripe for digital innovation.
• Analyze and document current and target business processes, challenging inefficient workflows before technology implementation.
• Convert operational challenges into comprehensive requirements and scalable digital transformation projects.
• Oversee transformation initiatives from initial discovery stages through planning, implementation, user acceptance testing, launch, adoption, and impact evaluation.
• Collaborate across departments including Digital Solutions, IT, Information Security, Data, Product, and Technology, as well as external stakeholders.
• Promote adoption of new solutions ensuring they deliver lasting value beyond deployment.
• Set up governance processes for requirement gathering, documentation, testing protocols, deployment readiness, and operational handover procedures.
• Assess emerging technologies such as artificial intelligence, automation, low-code platforms, and cloud services based on their practical business benefits and implementation feasibility.
• Lead and expand a team focused on process optimization, business analysis, change management, and delivering transformation projects.

Candidate Requirements

• At least 5 years of relevant experience involving digital transformation, enterprise systems, process enhancement, technology consultancy, or related areas.
• Demonstrated track record managing multidisciplinary transformation projects from concept to adoption.
• Expert knowledge of business process modeling, process redesign, requirements gathering, and solution scoping.
• Experience with enterprise applications, integration technologies, automation tools, or digital platforms.
• Proficient project and program management skills, capable of juggling multiple priorities effectively.
• Strong stakeholder engagement abilities, comfortable collaborating with senior executives and technical teams alike.
• Analytical mindset to simplify complex and ambiguous challenges into actionable transformation initiatives.
• Practical grasp of change management, user adoption strategies, and methods for measuring business value.

Additional Advantages

• Background working in fast-paced sectors like technology, e-commerce, logistics, fintech, or marketplaces.
• Familiarity with ERP, CRM, HR systems, workflow automation, low-code solutions, AI-driven applications, or cloud enterprise platforms.
• Experience collaborating with Agile teams and understanding modern software development lifecycle processes.
• Relevant certifications in project management, Agile methodologies, business analysis, process improvement, or change management.

Company Introduction

Snoonu is a rapidly growing Super App in Qatar that provides quick delivery, shopping, and more through a unified platform. Driven by technology and a global team, the company’s mission is to simplify everyday life.

Our Vision and Values

• Be customer-centric by prioritizing their needs and satisfaction.
• Uphold integrity and ethical behavior in every aspect.
• Foster curiosity and creativity to continuously innovate impactful solutions.
• Lead by example and embrace ownership of work and outcomes.
• Work efficiently to produce high-quality results with minimal waste.
• Promote a collaborative culture valuing teamwork.
• Transform ideas and challenges into tangible products and opportunities.

Employee Benefits and Culture

• Global teamwork environment with diverse colleagues worldwide.
• Investment in personal growth through learning budgets and educational resources.
• Encouragement of autonomy and ownership in assigned tasks.
• Flexible leave policies that emphasize wellbeing and work-life balance.
• Adoption of Agile principles throughout product and operational processes.

Certifications and Social Responsibility

• Recognized as a Great Place to Work®, highlighting a people-first organizational culture.
• ISO 9001:2015 and ISO 45001:2018 certified for excellence in quality management and workplace safety.
• Commitment to sustainable business practices and community engagement through eco-friendly initiatives and corporate social responsibility projects.

Diversity and Inclusion

The company is an equal opportunity employer fostering an inclusive environment supportive of people from all backgrounds.

Join Us

Apply now to be part of a collaborative team where your contributions make a meaningful impact and your voice is valued. Together, let’s create innovative solutions.