Dedicated Security Officer

About the Role

Become part of a team dedicated to protecting property, personnel, and assets by delivering security services precisely aligned with the site's Assignment Instructions (AIs) and any updates. You’ll be accountable for meeting and exceeding Key Performance Indicators and Service Level Agreements, contributing to contract retention.

Main Responsibilities

• Adhere strictly to all policies and comply with relevant UK legal and regulatory standards as guided by the Security Account Manager.
• Complete all duties outlined in the published Assignment Instructions on site thoroughly and promptly.
• Continuously review Assignment Instructions to stay updated and proactively recommend improvements to enhance service quality.
• Maintain necessary licensing, including a frontline Security Guarding or Door Supervision SIA licence and a CCTV PSS SIA licence, with mandatory display while performing duties. Complete additional contract-required courses.
• Ensure compliance with all statutory legislation, legal obligations, and safety measures related to the role.
• Follow procedures carefully without undue challenge to authority, maintaining an organized and methodical work approach.

Training and Development

• Successfully complete all required competency and ongoing training as directed by management.
• Engage in continuous self-development and renew security licenses at least 16 weeks before expiration.
• Utilize technology to achieve objectives and enhance professional knowledge.

Security, Health & Safety

• Identify and promptly report any health and safety hazards on site.
• Remain vigilant to environmental threats or changes and take appropriate preventative actions.
• Exercise sound judgment and seek assistance when situations escalate or threaten safety or order.
• Maintain professionalism during challenging interactions and accurately document incidents immediately after occurrence.
• Adhere to scheduled check calls and communicate incidents to emergency services and the Communication Centre as required.

Candidate Profile

• Previous experience in security roles is essential.
• Valid SIA Licence mandatory.
• Security Clearance (SC) is preferred.

Benefits and Perks

Our comprehensive benefits suite supports your lifestyle and wellbeing, including virtual GP access for you and your household, financial wellness through Salary Finance allowing early access to earned pay and competitive loans, and a flexible benefits platform enabling you to buy additional holidays, health insurance, dental services, and affordable technology products.

Enjoy access to significant discounts at popular retailers and gyms via our MiDeals platform, cycle-to-work schemes, life insurance up to four times your salary, enhanced pension contributions, save-as-you-earn schemes, and a Matching Share Plan with opportunities to receive free company shares.

Hard work is recognized through our Mitie Stars program, with monthly cash prizes and a yearly grand prize of £10,000.

Inclusivity and Career Progression

We are committed to inclusive recruitment and welcome candidates with disabilities or long-term conditions, offering reasonable adjustments as needed. Career advancement is a priority, supported by diverse training, development resources, and a supportive environment.

Mitie, with a workforce of 84,000 since 1987, is a leader in UK facility management servicing a range of clients including banks, government, hospitals, and schools.

Additional Information

If you are transitioning roles but staying within the Mitie family, we encourage you to share your experience about life at Mitie.