Data Entry Clerk

About the Role

Join Team Global Express in Sydney as a full-time Data Entry Clerk within our busy freight operations team based in Eastern Creek, NSW. This position works Monday through Friday from 3:30 PM to 11:30 PM. The role centers on precise and timely data entry for freight manifests and documentation, ensuring smooth and safe freight operations.

Key Responsibilities

• Accurately input and maintain freight and manifest data.
• Complete all types of manifesting including full-load manifests.
• Enter manifest details when consignment notes are missing.
• Scan and manage consignment notes and related freight documents.
• Handle country pickup processing and manifest documentation.
• Print required headers and LSD paperwork for daily processes.
• Perform precise entry of Dangerous Goods information and documentation.
• Regularly audit data entries, quickly detect and correct errors.
• Communicate exceptions like missing labels, unreadable barcodes, or damaged freight to relevant teams.
• Coordinate with Customer Service, Rail and Operations departments regarding freight movement issues.
• Manage related email communication for manifested and missed freight as well as rail transit.
• Use two-way radios and service windows for operational communication.
• Resolve data discrepancies swiftly to avoid outbound shipment delays.
• Escalate major discrepancies to supervisors or customer service personnel.
• Maintain thorough records to support audits and compliance requirements.
• Identify process inefficiencies and suggest improvements.
• Keep workstation clean, organized, and efficient.
• Report any equipment or system malfunctions and request repairs or replacements as necessary.

Candidate Profile

• Previous experience in data entry, administration, freight, or transportation is preferred.
• Fast and accurate keyboarding and data entry capabilities.
• Exceptional attention to detail.
• Ability to identify and rectify data discrepancies independently.
• Strong organizational and time management skills.
• Comfortable working across multiple computer systems simultaneously.
• Excellent communication skills, both written and verbal.
• A collaborative approach to work with various internal teams.
• Robust problem-solving ability and capability to meet tight deadlines.
• Experience working with freight manifesting and/or Dangerous Goods documentation is advantageous.
• Commitment to safety, compliance and adherence to standard operating procedures.
• Able to operate independently and as part of a dynamic team.

What We Offer

• Permanent full-time employment with a Monday to Friday schedule.
• Opportunity to work with an established Australian transport and logistics leader.
• A dynamic and fast-paced work environment where your efforts directly impact freight movement.
• A supportive and cooperative team culture.
• Career growth prospects within transport and logistics sectors.
• Strong dedication to workplace safety and regulatory compliance.
• Competitive salary above industry standards.
• Access to training, mentoring, and career development resources.
• Attractive employee perks, discounts, and flexible work options including work from home.
• Inclusive parental leave policies catering to all parents and carers.
• Recognition programs for outstanding contributions.

About Team Global Express

Team Global Express is an Australian-owned transport and logistics company servicing Australia and New Zealand. We aim to innovate in logistics operations and aspire to lead industry-wide Environmental, Social, and Governance excellence by 2030. Our company values prioritize customers, employees, and sustainability as we continuously improve our services.

Commitment to Inclusion

We celebrate diversity and are dedicated to providing an inclusive work environment where everyone can contribute meaningfully. We welcome applicants of all backgrounds including age, culture, gender, sexual orientation, disability, neurodiversity, and Indigenous peoples of Australia and New Zealand.

Recruitment Process & Additional Notes

• Application initiates with an online form, possibly followed by assessments, interviews (virtual or in person), and pre-employment checks such as criminal history, medical fitness, and drug screening.
• Applicants are encouraged to mention their pronouns and any accommodations needed during recruitment.
• Keep track of communication including spam or junk folders for updates.