Data Center Shift Lead (Loyang)

Role Overview

The Data Center Shift Lead at CBRE Asia Pacific in Singapore is responsible for overseeing technical maintenance and repair activities within a large-scale data center environment. This role is critical to ensuring smooth operations in high-stakes client settings and forms part of the Critical and Technical Services function.

Key Responsibilities

• Lead daily operations of the technical team by planning work schedules, assigning tasks, and facilitating cross-training among staff members.
• Track department timelines and provide mentorship and coaching to team members as necessary.
• Continuously enhance preventive maintenance programs and keep maintenance and safety manuals up to date and specific to each building.
• Coordinate maintenance activities involving external contractors, tenant personnel, and technical staff.
• Supervise all building systems, including fire and life safety, plumbing, HVAC, and electrical, while staying informed of current technology trends.
• Maintain ongoing communication with tenants, clients, owners, facility management teams, and vendors to ensure smooth operations.
• Respond promptly to emergencies and address customer concerns effectively.
• Exemplify CBRE’s RISE values through leadership and influence to facilitate cooperation among stakeholders.
• Apply expertise within technical discipline and understand interdisciplinary integration to meet team and departmental objectives.
• Identify, troubleshoot, and resolve routine and moderately complex system and process issues, even those not immediately apparent.

Qualifications and Skills

• Completed formal training or apprenticeship in a technical discipline; a Journeyman/Electrician or HVAC license is preferred where relevant licensure is required locally.
• Experience in leadership aspects such as staffing, hiring, coaching, mentoring, performance evaluation, and retention strategies is advantageous.
• Capability to handle sensitive and complex communications, set performance expectations, and address issues constructively.
• Willingness and ability to work shifts including weekends and holidays.
• Physical ability to meet the demands of the role.
• Competent in understanding procedures and standards to resolve moderately challenging problems.
• Strong analytical skills to evaluate solutions based on technical knowledge and prior outcomes.
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
• Highly organized with a proactive and inquisitive approach to work.
• Advanced mathematics skills, including the ability to perform complex calculations such as percentages, fractions, and financial computations.