Data Center Facility Engineer - Engineering Operations at AWS

Role Overview

Amazon Web Services (AWS) Infrastructure Services manages the global AWS infrastructure, ensuring continuous availability of cloud services by overseeing data centers and associated electrical and mechanical equipment. This role involves hands-on troubleshooting and operational responsiveness within AWS data centers, focusing on maintaining high standards for safety, security, and operational excellence.

Key Responsibilities

• Adhere to and promote stringent safety protocols to cultivate a world-class safety culture, collaborating with teams to mitigate safety risks and leading safety projects.
• Maintain and operate crucial electrical and mechanical infrastructure including UPS units, switchgear, circuit breakers, ATS, diesel generators, chillers, HVAC systems, exhaust fans, VFDs, and transformers.
• Conduct routine operations of mechanical, electrical, emergency generators, HVAC, and fire/life safety systems within the data center.
• Diagnose and resolve facility and rack-level incidents within internal service level agreements.
• Investigate root causes of equipment malfunctions.
• Innovate to enhance operational processes and reduce facility-related costs.
• Execute rotational shifts with a schedule of four days of 12-hour shifts (two day shifts followed by two night shifts), then four days off, including coverage for nights, weekends, and holidays, plus respond to emergency calls during on-call rotations.
• Perform regular operational monitoring through rounds that include logging temperature, voltage, and current readings.
• Supervise contractors conducting maintenance or servicing activities.
• Fulfill physical tasks which may include moving materials per regulatory weight limits and working in outdoor, noisy, or elevated conditions.

Team and Culture

AWS fosters a diverse, inclusive, and collaborative environment that encourages innovative thinking and values unique perspectives. The organization provides mentorship, career development opportunities and supports a balanced work-life culture.

Educational and Professional Requirements

• Bachelor's degree in electrical engineering, mechanical engineering, or a related technical field.
• Fundamental understanding of electrical concepts and mechanical system operations, including HVAC and control systems.
• Preferred: Minimum 2 years’ experience in data center engineering.

Additional Information

This position is based in Dubai, United Arab Emirates, and is full-time and onsite. The employer commits to workplace accommodations for candidates with disabilities throughout the hiring and onboarding processes.