Data Center Campus Director

Overview

As the Data Center Campus Director at Microsoft, you will be responsible for delivering top-tier support services across your designated campus or metropolitan area. This role demands building and maintaining relationships with authorities and partners throughout the data center sector. You'll apply strong business judgment and financial skills to manage operational costs efficiently while upholding the highest standards in safety, security, and environmental stewardship. Key to success are advanced communication capabilities, adeptness at handling complex situations, and leadership expertise in program management and technical fields to advance Microsoft's objectives.

The Cloud Operations & Innovation (CO+I) division powers Microsoft's cloud services, including Bing, Office 365, Xbox, OneDrive, and Azure. As a Campus Director, you play a crucial role in delivering foundational infrastructure and technologies. CO+I emphasizes professional growth by providing career rotation, diversity and inclusion training, and certifications.

Microsoft's infrastructure operates more than 200 data centers in 32 countries, hosting millions of servers and supporting over 1 billion customers and 20 million businesses globally. Focused on sustainability and efficient design, the data centers continuously evolve to meet growing demands.

Microsoft's mission is to empower every person and organization worldwide. Employees cultivate a growth mindset, embrace innovation, respect integrity, and prioritize inclusion to foster a thriving culture.

Responsibilities

• Promote a culture prioritizing safety, security, compliance, and environmental consciousness in data center operations.
• Lead, mentor, and develop teams skilled in Mechanical, Electrical, Controls, and IT operations to ensure reliable daily performance.
• Enhance critical environment availability and service delivery, minimizing incidents and meeting required standards and customer capacity timelines.
• Manage major incident responses, guiding root cause analyses, implementing improvements, and sharing best operational practices.
• Oversee capacity planning, infrastructure delivery, and complex programs, collaborating with engineering and global teams to support expansion within the UAE.
• Manage financial aspects including budgets, operational and capital expenditures, energy use, vendor relations, and key external stakeholder engagement.

Qualifications

• Bachelor’s degree or equivalent with over 10 years of experience in mission-critical service environments such as IT services, manufacturing, warehousing, retail, military operations, or critical infrastructure operations.
• At least 5 years of leadership experience managing diverse teams across multiple disciplines.
• Proven track record leading operational delivery in complex, high-availability or mission-critical settings.
• Experience in incident management, stakeholder communication, and improvement implementation.
• Ability to pass Microsoft Cloud background check upon hiring and biennially thereafter.

Preferred Qualifications

• Bachelor’s degree in Science, Mathematics, Telecommunications, Electrical or Mechanical Engineering, or related fields, or technical certification in mechanical/electrical engineering services.
• More than 7 years managing large-scale projects or programs at the enterprise level.
• 7+ years working with critical environment infrastructure components such as UPS systems, generators, and air handling units.
• 7+ years managing physical IT infrastructure including servers, storage, networking, capacity, racks/enclosures, and cabling.
• Experience handling budgets of $5 million USD or more with forecasting and expense control responsibilities.
• 7+ years leading diverse technical teams or over 10 years managing global/virtual teams.
• Experience in large critical environment projects and IT infrastructure operations.
• Relevant certifications such as ITIL Foundation, PMP, CDCP, CompTIA, Microsoft, CCNA, or leadership development credentials.

Additional Information

This position requires compliance with Microsoft, customer, and government security screenings. The role is open continuously until filled, with a minimum of five days before closing applications.

Microsoft is committed to equal opportunity employment and inclusion, providing accommodations for disabilities and religious practices during recruitment.