Customer Support Intern

Role Overview

This internship position involves engaging directly with visitors at an indoor entertainment and adventure center, ensuring a pleasant and safe experience for all guests.

Responsibilities

• Welcome visitors warmly and engage in friendly interactions to create a positive atmosphere.
• Respond promptly and courteously to customer inquiries about games, activities, and facilities.
• Guide visitors to understand and participate effectively in games and activities.
• Encourage customers to explore and purchase games, packages, and additional offerings to enhance their experience.
• Monitor trampoline park activities to uphold safety standards and enforce established guidelines.
• Provide clear instructions regarding rules, safety procedures, and game mechanics.
• Perform minor troubleshooting on game equipment and escalate technical issues when necessary.
• Keep the environment clean, organized, and safe to ensure customer comfort and security.
• Collect customer feedback to help improve the quality of service provided.

Eligibility

This opportunity is open to candidates regardless of graduation status, welcoming all interested individuals.