Customer Support Executive
Bhubaneswar, Odisha, India · Full Time
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- Experience
- Any
- Salary
- INR 22,000 – INR 60,000 / month
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Summary
This position focuses on delivering exceptional customer service by addressing customer inquiries and providing timely assistance. The role involves professional communication across multiple channels and maintaining precise records to support customer satisfaction.
Key Responsibilities
- Manage and respond to customer questions promptly and accurately.
- Handle incoming calls, emails, and messages with professionalism.
- Keep customer information up to date and maintain thorough records.
- Address and resolve complaints by collaborating with appropriate departments.
- Foster trusting relationships with customers to enhance overall satisfaction.
How they work
Communication
Problem Solving
Attention to Detail
Customer Focus
Relationship Building