Customer Support Executive (Email and Chat)
Hyderabad, Telangana, India · Full Time
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- Experience
- Any
- Salary
- INR 125,000 – INR 325,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- No graduation required; open to all applicants.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking a Customer Support Executive skilled in handling customer interactions via email and chat to join our team at TP in Hyderabad. The role involves delivering prompt and efficient support to uphold high customer satisfaction standards.
Key Responsibilities
- Respond promptly to customer inquiries and requirements to ensure excellent customer satisfaction.
- Handle customer issues and questions through email and chat channels.
- Monitor and track outstanding problems until they are fully resolved within the stipulated time frames.
- Consistently meet individual performance metrics established by the client.
Eligibility
Applicants are welcome even if they do not hold a graduation degree.
Additional Information
Contact Person: Dipti Kumari (Phone: 7903949583)
How they work
Communication