Customer Service Associate - Trainee
Brightspan Advisors Private Limited
Chennai, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 12,000 – INR 18,000 / month
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Eligibility
- Candidates from various educational backgrounds including school level, Higher Secondary, Diploma, Degree, or others are eligible to apply based on their overall suitability.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Jyothi Textiles & Dresses is seeking enthusiastic and customer-oriented individuals to join its frontline retail team at showroom locations in Valluvar Kottam and Valasaravakkam, Chennai. Depending on business needs and open positions, candidates will be deployed accordingly.
Job Summary
The Trainee Customer Service Associate will engage directly with customers visiting the showroom, aiding them in identifying their needs and choosing the right textile products. The role includes supporting the sales process to ensure a positive customer experience in the showroom environment. Previous retail or textile experience is not a prerequisite, as comprehensive training will be provided to selected candidates.
Responsibilities
- Greet and assist customers visiting the showroom.
- Identify and understand customer preferences and needs.
- Aid customers in selecting appropriate products.
- Explain fundamental product features and choices.
- Contribute to the overall sales activities within the showroom.
- Maintain a courteous, positive, and service-driven attitude toward customers.
- Assist in arranging product displays and general showroom maintenance.
- Participate in training to acquire knowledge on textiles and products.
- Collaborate effectively with fellow showroom staff.
- Uphold customer service and workplace standards consistently.
Candidate Profile
- Exhibits a positive outlook and strong customer focus.
- Communicates clearly and respectfully.
- Displays willingness to learn and adapt.
- Shows reliability and punctuality.
- Works cooperatively as part of a team.
- Demonstrates interest and confidence in sales and customer service interaction.
- Effective communication with customers; fluency in perfect English is not necessary.
Educational Requirements and Eligibility
No specific formal education qualification is required. Candidates with education ranging from school level, Higher Secondary, Diploma, Degree, or other backgrounds may be considered based on overall suitability.