Customer Service Assistant

Role Overview

In this position, your main focus will revolve around delivering an outstanding experience to every customer visiting the store. Responsibilities include ensuring easy parking, accessible trolleys, prompt assistance, organized stocking, timely deliveries, and friendly payment interactions. The company is committed to providing necessary training, support, and career growth opportunities, fostering a practical and supportive working environment.

Candidate Profile

The role demands consistent interaction with customers, so candidates should provide exceptional service to all visitors. Prior experience in a comparable role is preferred. Applicants must submit an updated CV as applications without one will not be accepted. Reasonable adjustments are available for candidates requiring assistance during the application process.

Benefits Package

• Hourly wages vary by age group: £12.71 for 21 years and over, £12.00 for ages 18-20, and £8.82 for under 18 years
• Potential monthly gain share bonus up to £300
• Employer pension contribution up to 10%
• Up to 35 days annual leave inclusive of 8 bank holidays
• Additional perks including 20% colleagues discount, save-as-you-earn scheme, cashback health scheme, cycle to work program, life assurance, access to Peppy, Aviva Digital GP, financial education and loans, discount platforms with retailer savings and cashbacks, plus gym membership savings

Additional Information

The employer fosters inclusivity and wellbeing, maintaining Disability Confident Employer status and encouraging applications from disabled individuals. They strive for a diverse workforce matching the community demographics and offer an accessible recruitment process and workplace. Applicants needing support or reasonable accommodations are encouraged to communicate their needs.

Salary Notes

Salary depends on age, as detailed in the benefits section.