Customer Service Administrator

About the Role

We are seeking a diligent Customer Service Administrator to join a growing team in Dublin 15, working Monday to Friday, 9:00 AM to 5:30 PM. This role offers a competitive salary and is ideal for individuals with a keen eye for detail and a passion for accuracy, eager to advance their career in the logistics sector.

Key Responsibilities

• Coordinate logistics by working closely with transport providers, warehouse teams, and internal departments to ensure seamless shipment processing.
• Identify and resolve any issues related to customs clearance proactively to avoid shipment delays.
• Stay informed about legislative updates and help drive continuous improvement efforts while meeting departmental key performance indicators.

Required Skills and Experience

• Strong proficiency in Microsoft Excel combined with solid numerical skills and meticulous attention to detail.
• Familiarity with Azyra or similar logistics management software is advantageous.
• Ability to work well both independently and as part of a team, along with exceptional organizational and communication skills.
• Prior experience in B2B customer service is preferred, though candidates with relevant backgrounds and a willingness to learn are also encouraged to apply.