Customer Sales Advisor

Role Overview

Key Responsibilities

• Engage customers to assist them in making well-informed purchasing decisions.
• Meet and exceed sales targets by capitalizing on sales opportunities.
• Deliver exceptional customer service aligned with company values.
• Manage new customer inquiries, contract completions, and debt follow-ups.
• Coordinate with removals contractors and utilize the removals calendar effectively.
• Maintain high standards of cleanliness and upkeep at the site.
• Accurately reconcile various payment methods including cash, credit card, Direct Debit, and BACS.
• Contribute 1% of working time to volunteering or charity fundraising as part of corporate social responsibility.

Candidate Profile

• Enjoys working collaboratively in a team setting.
• Exemplary communication skills with a passion for customer interaction.
• Possesses good numeracy skills and is self-driven.

Benefits

• Staff discounts on storage solutions and retail products.
• Access to comprehensive training and development programs.
• Attractive bonus schemes.
• Contributory pension plan.
• Annual leave totaling 30 days inclusive of bank holidays.
• Participation in an employee perks program.
• Additional benefits available after qualification periods.

About Space Station

Space Station, acquired by Heitman in 2020, has expanded its footprint across the UK while maintaining core values of friendliness, reliability, professionalism, and trustworthiness. Our mission is to provide superior service standards by investing in our team, fostering an inclusive environment that values diverse perspectives and skills.