Customer Delivery Driver - Bristol E

About the Role

As a Customer Delivery Driver based in Bristol, you will represent Tesco directly to customers by delivering their orders to their homes with a friendly attitude. This role involves more than driving; it requires physical activity, attention to detail, and a dedication to providing outstanding service. Most of your workday will be spent operating independently, supported by a reliable team at the store.

The working hours are scheduled between 18:00 and 23:00 on Sundays through Saturdays, offering consistent evening shifts. You will be expected to maintain a clean and organized van and workspace, handle loading safely, and complete all necessary vehicle checks to ensure safety and readiness.

Responsibilities

• Maintain cleanliness and orderliness of your delivery van, trays, and work environment to ensure customers receive their shopping intact.
• Safely load the van and perform routine vehicle inspections to guarantee reliability and safety during deliveries.
• Communicate with customers regarding any order modifications, substitutions, or short-dated products in a polite and clear manner, providing refunds when necessary to ensure a smooth experience.
• Handle all products carefully as if they were your own to preserve quality and uphold customer trust.
• Deliver orders punctually within allotted time slots while providing courteous and personable service at the customer’s doorstep.

Requirements

• Hold a valid UK, EU, or EEA driving license (full or automatic) with at least one year’s driving experience and no more than three penalty points.
• Demonstrate ability to build strong relationships with team members to foster a positive work environment and enhance customer service.
• Exhibit a warm and approachable manner when interacting with customers and colleagues.
• Adapt quickly to changing customer needs and be flexible in dynamic work situations on the road and at the store.

Benefits and Perks

• Starting holiday allowance of 20 days plus one personal day, increasing to 22 days after a year, includes Bank Holidays.
• Flexible working options available immediately.
• Employee discount of 10% with an additional 15% discount on pay-day weekends; includes a second card for family use.
• Access to complimentary wellbeing services to support mental, physical, and personal wellbeing.
• Life insurance coverage worth five times your salary and participation in an award-winning pension plan with up to 7.5% employer contributions.
• Varied additional benefits including discounts, share schemes, and cycle-to-work programs.
• Provided uniform and supportive policies for life’s important moments.

Additional Information

Tesco is committed to diversity, equity, and inclusion, ensuring all employees feel represented and valued. The company also supports flexible working arrangements and an accessible recruitment process. Known as a Disability Confident Leader, Tesco provides various accessibility accommodations upon request.