Customer Delivery Driver and Supermarket Assistant

Role Overview

Join our team as a Customer Delivery Driver, playing a key role in delivering high-quality Waitrose products alongside excellent customer service straight to our customers' homes. When not on delivery routes, you will assist in-store with stock replenishing and maintaining cleanliness, contributing to a smooth and friendly shop environment.

Key Responsibilities

• Plan and review daily delivery routes starting from the store.
• Load and organize your delivery van ensuring all orders are accurate and efficiently arranged for customer drop-offs.
• Conduct comprehensive safety checks on the delivery vehicle to maintain compliance with road and health and safety regulations.
• Represent the Waitrose brand positively on the road by prioritizing exceptional customer service.
• Engage customers by assisting with their shopping and building trustworthy relationships.
• Support the retail team with routine shopkeeping duties as needed.

Candidate Requirements

• Possess a full, valid UK Category B manual driving licence with no more than six penalty points.
• Strong customer service capabilities.
• Effective time management skills to meet delivery schedules.
• Physical ability to handle the demands of the role, such as lifting crates and moving cages.
• Self-motivated and adaptable, capable of working independently.
• Basic IT proficiency.
• Previous driving experience and knowledge of refrigerated vehicles are beneficial but not compulsory.

About the Employer

We are the UK’s largest employee-owned company, home to respected brands like John Lewis and Waitrose. Our Partners are deeply involved, sharing in both the responsibilities and rewards. We prioritize inclusivity, kindness, and mutual respect, fostering a supportive workplace where everyone is encouraged to thrive and grow.

Additional Information

• The role requires candidates to be 18 years or older.
• Some positions may require pre-employment checks, including DBS and financial probity screening.
• We may close job listings early based on application volume; early applications are encouraged.
• We support flexible working arrangements such as compressed hours, job sharing, or shorter contracts, subject to discussion with hiring managers.
• If applicants require accommodations during the application process due to disability, we encourage early contact to facilitate this.