- Experience
- Any
- Salary
- INR 18,000 – INR 23,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- 12th Pass or Graduate
- Eligibility
- Applicants must have completed 12th grade or hold a graduation degree; freshers are welcome to apply.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking dedicated Customer Care Officers to address customer inquiries efficiently, provide accurate information, troubleshoot problems, and contribute to outstanding customer satisfaction.
Primary Duties
- Respond to customer requests via telephone, live chat, or email.
- Comprehend customer issues and deliver effective resolutions.
- Maintain courteous and professional communication at all times.
- Resolve problems within designated turnaround times.
- Refer complex concerns to specialized teams for further handling.
- Accurately document customer interactions and update CRM or relevant systems.
- Adhere strictly to company policies, procedures, and quality guidelines.
- Meet or exceed assigned service and performance objectives.
Candidate Eligibility
Applicants should have completed at least 12th grade or hold a graduate degree. Fresh graduates are encouraged to apply.
Minimum education
Higher Secondary (Class 12)
Tools & software
How they work
Communication
Teamwork & Collaboration
Problem Solving
Time Management
Customer Focus