T
- Experience
- Any
- Salary
- INR 20,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Eligibility
- Candidates must possess strong English communication abilities, have basic computer knowledge, and be willing to work in rotational shifts.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Teleperformance is seeking enthusiastic and customer-focused candidates to join as Customer Support Executives based in Jaipur. The role involves managing customer communications ensuring excellent service and problem resolution.
Key Responsibilities
- Manage inbound and outbound customer interactions via calls, chats, or emails.
- Address customer inquiries accurately and efficiently.
- Maintain professionalism to achieve customer satisfaction.
- Keep records of customer conversations and update systems appropriately.
- Consistently meet established performance benchmarks including quality, productivity, and response times.
Eligibility and Requirements
- Fluent communication skills in English.
- Fundamental computer proficiency.
- Availability to work in shift rotations.
How they work
Communication
Problem Solving
Time Management
Work Ethic
Customer Focus
Digital Literacy
Languages
Servicenow